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Step 1: Login with access code and PIN or fingerprint ID
On mobile app
Log in and tap on “Pay”, within the menu bar on the top left
On desktop
Log in with your access code and PIN
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Step 2: Navigate to bill payment
On mobile app
Tap on “Bill payment” and select “Billing organisation”
On desktop
Click on “Payments and transfers” and select “Pay bills”
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Step 3: Set up your single bill payment details
On mobile app
Tap on "Single bill payment", select the billing organisation, fill in bill reference number and slide to submit
On desktop
Select "Pay billing organisation" under the "Who would you like to pay today?" section
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Step 4: Review the payment details
On mobile app
Review the details before confirming the payment
On desktop
Review the details before confirming the payment
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Step 5: And you’re done!
On mobile app
On the Payment Confirmation page, select “Add this billing organisation”, and you’re done!
On desktop
And you’re done!
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.