-
Step 1: (Option A) Log in and navigate to “Manage your card”
On the dashboard, tap on “You owe (SGD)”. Select “Manage your card”, then “Manage card e-Alerts”.
-
Step 1: (Option B) Log in and navigate to your preferred card
On the dashboard, tap on “You owe (SGD)” and navigate to your preferred card. Select “Manage card”, then “Manage card e-Alerts”.
-
Step 1: (Option C) Log in and navigate to “Card Services”
Tap on the menu bar on the top left. Go to “Card Services”, then select “Manage card e-Alerts”.
-
Step 2: Select the type of transaction alerts you wish to customise
Choose to receive alerts for Credit/Debit card usage, ATM cash withdrawals, or Fund transfer & bill payments at ATM.
-
Step 3: Update settings to enable notifications
Tap on “Allow notifications”. You can also choose to apply the same settings across all your cards.
-
Step 4: Set your preferred threshold amount
Set the amount to be notified when a transaction exceeds your preferred threshold limit.
-
Step 5: Set your preferred mode of notification
Choose if you would like to be notified by Push Notifications, Email and/or SMS.
-
Step 6: Enter the 6-digit OTP for authentication*
For non-OneToken users, enter your SMS one-time password or the Hardware token OTP.
*For OneToken users, your settings will be authenticated automatically.
-
Step 7: And you’re done!
Your notification settings will be updated upon authentication.
.
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.