-
Step 1: Log in with your access code and PIN, fingerprint ID
On mobile app
Tap on the left menu bar and select “Card services”.
On desktop
-
Step 2: Navigate to “Request fee waiver” / “Credit card fee waiver”
On mobile app
Tap on “Request fee waiver”.
On desktop
Click on Customer service and select “Credit card fee waiver” under “Cards”.
-
Step 3: Select the card that you would like to request a waiver for and submit a request
On mobile app
On desktop
-
Step 4: And you’re done!
On mobile app
On desktop
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.