OCBC Digital Banking | Digital Bank Services in Singapore

The all-new OCBC app. Inspired by you.

A banking experience that is uniquely yours

Get ready for the all-new OCBC app that is designed to understand your banking needs, wants and quirks better than your best friend.

Banking that Thinks Ahead For You

Get intelligent insights for smarter banking decisions.

Pay Smoothly, Everywhere Life Takes You

Scan QR codes and pay easily, in over 40 countries.

Manage Your Money, Like a Pro

Manage and track your financial goals, all in one place.

what you will love
Cut to the chase with smart shortcuts

Cut to the chase with smart shortcuts

Why wade through menus when you can zip straight to your favourite services? After logging in, tap our newly designed shortcuts to start banking.

Prefer certain shortcuts on your home screen? Choose from over 15 services!

It is all about you

It is all about you

Get what you need, when you need it. We will send you personalised messages that are relevant and meaningful. This is what you will come to know as the OCBC experience.

All your products at one glance

All your products at one glance

See all your products in one place or get a consolidated view of your wealth under our new ‘Net worth’ tab.

Navigate with ease – no manuals required

Navigate with ease – no manuals required

Looking for your cards or to update your personal details? Our intuitive new menu will make it a breeze.

Apply for new products in just a few taps

Apply for new products in just a few taps

Levelling up your finances should never be a chore. In just a few taps, easily browse and apply for products through our smooth and streamlined application flows.

No ATM card? Get cash anyway

No ATM card? Get cash anyway

Do not sweat the small stuff like looking for your ATM card. Just scan a QR code using the OCBC app to withdraw cash from any OCBC ATM in Singapore.

Watch the new OCBC app in action

With customisable shortcuts and a personalised experience, the OCBC app is here to make banking as smooth as your morning coffee.

Step-by-Step Guides

Need help with OCBC Digital Banking?

We have prepared easy step-by-step guides for you to get started and navigate through OCBC Digital Banking. 

step-by-step-guide
Security measures

We take your safety seriously

Safeguarding your interests and money is a priority to us. With increased digital banking activity, beware of fraud and online scams. Learn how to make use of our security measures to protect yourself.

digital bank security
Singapore-Malaysia Connect Solutions
Send money from Singapore to Malaysia on the OCBC app

Send money from Singapore to Malaysia on the OCBC app

Apply online easily
Online applications for the following products are available so you do not have to leave your home.
Additional information


Trademarks usage

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay and Google Play are trademarks of Google LLC.

HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.


GET STARTED WITH OCBC DIGITAL BANKING

OCBC app

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

Available on Apple App Store, Google Play and Huawei App Gallery

Download now

FAQs
Credit card fee waiver

To submit a credit card fee waiver request, please use any of the following options:

Via Internet Banking

  1. Login to OCBC Internet Banking
  2. Go to "Customer Service"
  3. Select "Credit card fee waiver"

Via OCBC app

  1. Login via OCBC app
  2. Tap on the top left menu
  3. Tap on "More services" → "Card services" → "Credit card fee waiver"

Via Phone Banking

  1. Have your credit card ready
  2. Call us and when prompted, and say "credit card fee waiver"
  3. Key in your 16-digit card number when prompted

Your waiver request is subject to approval. You will be notified on the outcome immediately.

How do I set up the OCBC OneToken?

Download the latest OCBC app and follow the step-by-step guide to activate OCBC OneToken after you have received the activation prompt.

Using SMS OTP and Card PIN:

  1. Login to your OCBC app
  2. Select “Activate with SMS OTP and card PIN”
  3. A 6-digit Activation PIN will be sent to your mobile number via SMS
  4. Enter the 6-digit Activation PIN on screen
  5. Enter your 6-digit card PIN for your selected card
  6. Your OCBC OneToken will be fully activated after 24 hours

Using SMS OTP and Token Key:

  • For Existing-to-Bank customers:

    1. Login to your OCBC app
    2. Select “Activate with SMS OTP and Token Key”
    3. A 6-digit Activation PIN will be sent to your mobile number via SMS
    4. Enter the 6-digit Activation PIN on screen
    5. A 6-digit Token Key letter will be mailed to you to your registered address
    6. Upon receiving the letter, login to your OCBC app
    7. On the menu list, go to “Settings” > “Manage OCBC OneToken” > “Enter Activation Code”
    8. Enter the 6-digit Token Key
    9. Your OCBC OneToken will be fully activated after 24 hours
  • For New-to-Bank customers who have set up the Internet Banking account at the branch:

    1. You would have received a printed form containing your Access Code and Token Key
    2. Login to your OCBC app using the Access Code and PIN
    3. Click “Proceed”
    4. Enter the 6-digit Token Key
    5. Your OCBC OneToken will be fully activated after 24 hours

Using Hardware Token:

  1. Login to your OCBC app
  2. Select “Activate with hardware token”
  3. Follow the 3-step instructions on the screen (you will require your Hardware Token for this).
  4. Enter the new code generated on your hardware token
  5. Your OCBC OneToken will be fully activated after 24 hours
Apply for Online Banking

Via online / OCBC app

  1. Go to https://internet.ocbc.com/internet-banking/inbregistration/index

  2. Fill in the details and submit the online form
  3. You will get instant access to Online Banking.

By mail

Collect and complete an online banking application form from any of our branches.

Mail it to:
Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886

At any of our branches

  1. Visit any of our branches
  2. Select your Internet Banking PIN on the spot
  3. Start accessing Online Banking immediately
What's new in the latest OCBC app?
  1. What's new in the latest OCBC app?

    • One view of all transactions – view your latest transactions across all Current, Savings and card accounts at a glance. This is available on the Account Summary dashboard –“Your activity” to view the last 7 transactions from the past 7 days; and tap on “See more” to view all transactions from the past 7 days.
    • Personalised Insights – these are personalised, bite-sized information that help our customers discover more about their finances and better manage them
  2. What is “Your activity” on the Account Summary dashboard?

    • You can view all your latest transactions across all your Current, Savings and card accounts at one glance in “Your activity”. This includes your last 7 transactions from the past 7 days (including today).
    • Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity on Money In$ights or to Raise a dispute(applicable for credit cards).
    • Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.
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