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Step 1: Login with access code and PIN or fingerprint ID
On mobile app
Login and tap on the menu bar on the top left.
On desktop
Login with access code and PIN.
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Step 2: Navigate to language settings
On mobile app
Tap on "Settings".
On desktop
Click on the arrow beside "English" and click on "CN 中文".
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Step 3: Proceed to enable Chinese Language
On mobile app
Tap on "Online Banking settings".
On desktop
Click on "Continue".
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Step 4: Enable Chinese Language and you’re done!
On mobile app
Tap on the switch to enable "Chinese Language".
On desktop
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.