How to activate OneToken via Hardware Token
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Step 1: Login to the OCBC app
Ensure that the OCBC app on your registered device is updated and in-app notifications are enabled
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Step 2: Go to settings
- Tap the 'More' icon (bottom right-hand corner of the screen) and scroll down to 'Services'
- Tap on 'Profile & app setttings' > 'Manage OCBC OneToken'
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Step 3: Activate your OCBC OneToken
Select 'Activate using hardware token'
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Step 4: Set up your OCBC OneToken
- Follow the on-screen instructions
- You will need to enter the new code generated on your hardware token
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Step 5: Your OCBC OneToken will be fully activated after 12 hours
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.