How to reset PIN
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Step 1: Login using an access code PIN, fingerprint ID, or Singpass
OCBC App
Tap on the “More” icon in the bottom navigation bar and tap on “Card Services”.
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Step 2: Navigate to “Reset card PIN”
OCBC App
Navigate to “Reset PIN”.
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Step 3: Select the existing card that you would like to reset the PIN for
OCBC App
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Step 4: Enter your new 6-digit PIN and confirm it again
OCBC App
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Step 5: Enter the OTP sent to you via SMS and you’re done!
OCBC App
Your new PIN is now in effect.
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.