Step-by-step guides for Digital Banking
Expand allCollapse allGet started
Application and updates
- Manage card e-Alerts
- Manage deposit e-Alerts
- Change Documents password
- Manage Statements
- Manage Letters
- View Statements and Letters
- Register for PayNow via SMS
- Register for PayNow via Digital Banking
- Online Banking Access Code and Pin
- Change PIN
- Update mailing address
- Check cheque status
- Request for cheque book
- Stop cheque transaction
- Enable Chinese Language
- Link-delink account
- Update personal details
- Register for OCBC Push Notifications
- Activate OCBC OneTouch or OCBC OneLook
- Apply for Global Savings Account
Payment/Transfer
- Single bill payments
- Future or recurring bill payments
- Add billing organisations
- Transfer funds using OCBC Digital app (Unique Entity Number)
- Transfer funds using OCBC Digital app (Account Number)
- Transfer funds using OCBC Digital app (NRIC/FIN Number)
- Setup GIRO
- Manage GIRO arrangements
- View and repeat last 5 Overseas Funds Transfer
- Add new payee for Overseas Funds Transfer
- Transfer funds to an existing payee for Overseas Funds Transfer
- Make foreign exchange fund transfers
- Manage transaction limits
Manage your cards
Managing Equities
- Open an Online Equities Account
- Access equities and view your portfolios
- Add a desired stock to watchlist
- Create, rename or delete watchlist
- Buy your stock - Pay Upfront (Lower Fees)
- Buy your stock (in SGD)
- Sell your stock (in SGD)
- Buy your stock (in foreign currency)
- Sell your stock (in foreign currency)
- Edit your orders
- Withdraw your orders
- View your e-Statements
- Settle your trades
Investments
Loans and Insurance
How to request for a cheque book
-
Step 1: Log in and tap on "Cheque services", within the menu bar on the top left
On mobile app
Tap on the left menu bar and select "Cheque services".
On desktop
Login with access code and PIN.
-
Step 2: Navigate to "Cheque services"
On mobile app
Tap on "Request for cheque book".
On desktop
Click on "Customer service" and select "Cheque services".
-
Step 3: Select the number of cheque books that you require and click "Next"
On mobile app
On desktop
Under Accounts & cheques, Click on "Cheque Book Request" and select the number of cheque books you need and click "Next".
-
Step 4: Review your request and select “Submit”
On mobile app
On desktop
-
Step 5: Follow the steps on your screen to authorise the transaction
On mobile app
Enter the One-time password sent to you via SMS.
On desktop
Authorise the transaction using OCBC OneToken on your mobile device.
-
Step 6: And you’re done!
On mobile app
On desktop
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.