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Step 1: Log in with your access code and PIN, fingerprint ID
On mobile app
Tap on the left menu bar and select “Card services”.
On desktop
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Step 2: Navigate to “Manage card daily limit”
On mobile app
Tap on “Manage card daily limit”.
On desktop
Click on Customer service and select “Manage card daily limit” under “Card services”.
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Step 3: Select the card that you would like to update the limits for
On mobile app
Select your card, update its limits and tap on “Next”.
On desktop
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Step 4: Review and confirm the new limits on mobile / Update the new limits on desktop
On mobile app
On desktop
Update your new withdrawal and spending limits and click on “Next”.
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Step 5: And you’re done on mobile! / Review and confirm the new limits on desktop
On mobile app
On desktop
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Step 6: Authorise this action using OneToken on your mobile device
On desktop
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Step 7: And you’re done on desktop!
On desktop
For your security, to access services like adding payees, changing transaction limits and updating personal details, you must wait up to 12 hours for OCBC OneToken to be fully activated.
Security advisory: Do NOT share your One-Time Password (OTP) with or provide your OneToken authorisation to anyone without knowing the intended purpose. Never share your OTP with family and friends, phishing websites, OCBC Bank staff or the police. Always go to https://www.ocbc.com/login or use the OCBC app to make your transactions.