Help And Support
Business Internet Banking - General
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How do I check on the status of my transactions?
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How do I check my account balances and statements?
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How do I check on incoming funds or cheque issuance status?
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How do I add my new accounts to OCBC Velocity?
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Where do I find the OCBC Velocity forms?
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Why am I unable to view PDF reports or statements online?
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How do we make payments on OCBC Velocity?
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How does the Authoriser approve payments on OCBC Velocity?
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What are manual and file uploads?
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When do I use which payment mode?
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How do I choose between the three modes of Singapore dollar transfers or payments?
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When do I use telegraphic transfer for payment?
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How will I know the status of my transactions?
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What do the different transaction codes mean?
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What types of transaction notification alerts will I receive?
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What types of online transfer are there?
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What do the different payment terminologies mean?
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How do I make regular payments to the same persons
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How do I sign up for OCBC Velocity training?
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How can I sign up to OCBC Velocity to start my first trade finance transaction?
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What should I do if I am unable to make a trade finance transaction in OCBC Velocity?
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How do I link my trade account on OCBC Velocity?