Leveraging on Apple's Face ID, OCBC OneLook™ allows customers an easy, quick and secure access to view their account information using face recognition, without the need to log in to mobile banking.

OCBC OneLook™ is available on Face ID-enabled Apple iPhones.

For security reasons, jailbroken mobile devices are not supported.

You need to be a business account customer of OCBC and a valid OCBC Velocity registered user. The Business Mobile Banking app must be installed on Face ID-enabled Apple iPhones running on latest operating systems.

Once a mobile device is registered for the OCBC OneLook™ service, the customer’s business account(s) can be accessed using any face enrolled by the relevant Face Recognition Feature on the said mobile device.

OCBC OneLook™ uses your unique face, registered and stored solely on your mobile devices as a secure source of identification.

To get started, you need to perform a one-time activation with your mobile banking Organisation ID, User ID and password. Thereafter, at the OCBC Business app, customers only need to look at their phone to view their account balances. All account numbers displayed are partially masked.

Our app does not store any account numbers, balances or other related information on your mobile devices.

For security reasons, each user can only activate OCBC OneLook™ on one mobile phone at any point in time.

Yes, simply activate OCBC OneLook™ on your new phone. The OCBC OneLook™ service on your old phone will be deactivated.

You can deactivate OCBC OneLook™ from your mobile phone’s menu options.

OCBC OneLook™ is currently available on Face ID enabled iPhone only.

No, this service is free of charge.