Leveraging on Apple's Touch ID and Android’s Fingerprint Authentication technology, OCBC OneTouch™ allows customers an easy, quick and secure access to view their account information using fingerprint recognition, without the need to log in to mobile banking.

OCBC OneTouch™ is available on Touch ID-enabled Apple phones or Android’s Fingerprint Authentication technology phones running on the latest operating system. One time activation on your mobile device is required.

For security reasons, jailbroken mobile devices or rooted devices are not supported.

You need to be a business account customer of OCBC and a valid OCBC Velocity registered user.

The Business Mobile Banking app must be installed on Touch ID-enabled Apple phones or Android’s Fingerprint Authentication technology phones running on the latest operating system.

Once a mobile device is registered for the OCBC OneTouch™ service, the customer’s business account(s) can be accessed using any fingerprint enrolled by the relevant Fingerprint Recognition Feature on the said mobile device.

OCBC OneTouch^TM uses your unique fingerprint pattern, registered and stored solely on your mobile devices as a secure source of identification.

To get started, you need to perform a one-time activation with your mobile banking Organisation ID, User ID and password. Thereafter, within the OCBC Business app, customers only need to place their finger on the home button to view their account balances. All account numbers displayed are partially masked.

Our app does not store any account numbers, balances or other related information on your mobile devices.

For security reasons, each user can only activate OCBC OneTouch^TM on one mobile phone at any point in time.

Yes, simply activate OCBC OneTouch™ on your new phone. The OCBC OneTouch™ service on your old phone will be deactivated.

You can deactivate OCBC OneTouch™ from your mobile phone’s menu options.

OneTouch™ is enabled for a range of Android phone models supported with fingerprint recognition feature. If your mobile device is supported, you can see the “OneTouch™” icon on the business mobile banking login page and proceed to register for the service.

No, this service is free of charge.