Help And Support

Payments and Transactions - Telegraphic Transfer

Frequently Asked Questions
  • Adding new payee for overseas funds transfer

    View step by step guide to add new payee via OCBC Mobile Banking app.

    View step by step guide to add new payee via OCBC Internet Banking.

    Alternatively, you can follow these steps below:

    To add a new payee or beneficiary,

    1. Login to www.ocbc.com/login with your Access Code and PIN.

    2. At the top menu, select Payment & transfer > Transfer funds > Make a transfer > to a bank account overseas (including overseas OCBC accounts)

    3. Under “Select one destination account”, select “Add account”.

    4. If you know the Swift code of the beneficiary bank account, select “I know the Swift code. Let me process by entering the swift code.” and fill in the Swift code in the field below.

      If you do not know the Swift code, select “I don’t know the Swift code. Help me search for the Beneficiary Bank I am transferring to.” and use the country selectors to select the bank you are paying to.

      If you do not find the branch or swift code of your desired branch, here's how you can find the Swift code.

      How to find SWIFT code:

      • Ask your payee for his/her bank's SWIFT code
      • Visit Google.com and search using " SWIFT code"
      • Visit sources such as https://www.theswiftcodes.com or www.bankswiftcode.org and search for the payee's country and name of the bank.
      • Please note that the SWIFT code for some branches may differ due to the location of the branch and this will not affect your transfer.

      Note: If the swift code is 8 characters, please add XXX behind it to make it 11 characters.

    5. Add intermediary bank details (optional) if you have them.

    6. Fill in the account details for the beneficiary bank and select “Next”.

    7. Authorise with OneToken or your OTP and select “Submit”.

    8. Your beneficiary account has been set up and you can proceed to remit funds to this account.

    9.  

  • Cut-off time for same day transfers and payment processing

    Cut off timing for same day transfers

    Overseas funds transfers submitted before the cut-off time on a business day will be sent out on the same day. Your funds will be deducted from your account by the cut-off time.

    If you submit an overseas funds transfer after the cut-off time, your funds will be sent out on the next business day.

    Currency CodeCut-off time
    IDR12:00PM
    MYR2:00PM
    HKD3:00PM
    CAD, CHF, DKK, EUR, GBP, NOK, SEK, SGD, USD4:30PM
    AUD, JPY, NZD, PHP9:30AM
    INR, LKR, THB3:30PM
    (Value next day)

    Please note the Inward Remittance cut-off time for crediting of accounts maintained with OCBC:

    Singapore Dollar Inward Telegraphic Transfer

    Crediting to SGD Current and Savings Account:

    Payments received before 4.30pm will be processed and credited to customer's account within the same business day.

    Foreign Currency Inward Telegraphic Transfer

    Crediting to SGD Current and Savings Account:

    Payments received before 4pm will be processed and credited to customer's account within the same business day.

    Crediting to Foreign Currency account:

    Payments involving USD/HKD/GBP received before 4pm will be processed and credited to customer's account within the same business day. Payment involving all other currencies will be processed and credited to customer's account on the next business day.

  • How to remit money overseas

    View the step-by-step guide on how to remit money overseas online via OCBC Digital app.

    View the step-by-step guide on how to remit money overseas online via OCBC Internet Banking.

  • Rate at which incoming funds are converted

    We will use the Buying TT rate to convert your incoming funds.

  • I have submitted my overseas funds transfer, why were my funds not deducted from my account yet?

    Your funds will be deducted by the cut-off time on a business day.

    Please ensure that you submit your overseas funds transfer before the cut-off time for it to be processed on the same business day. Otherwise, the transaction will be processed on the next business day instead. You may refer to the cut-off times.

  • Is there a minimum transaction amount?

    Yes, depending on the debiting currency. A minimum of SGD 100 (for SGD fund transfers) or USD 100 (for non-SGD fund transfers) is required for each transaction.

  • How much is the agent fee?

    The agent fee shown on the OCBC Digital app or Internet Banking will be indicative. The actual agent fee will be reflected in your transaction history.

  • Can I track the status of my overseas funds transfer?

    Yes, you can check the status easily via OCBC Internet Banking > Customer service > Check internet transaction status > Transaction type: Fund Transfer.

  • Get transaction advices for Inward Remittance

    Yes, we will send you a computer generated advice with the transaction details. The advice will be sent to you via normal postal service on the next working day.

  • Money2India Transfers

    Learn how to make Money2India transfers here.

  • Maintain credit account

    For remittance in US Dollars to OCBC Bank Singapore in favour of your account with us, kindly advise your remitter or remitting bank to pay as follows:

    Beneficiary Bank
    Oversea-Chinese Banking Corporation Limited
    Singapore
    SWIFT Code: OCBCSGSG
    CHIPS UID: 010275

    Intermediary Bank
    JP Morgan Chase Bank, New York
    New York, USA
    SWIFT Code: CHASUS33
    ABA Routing No.:FW021000021
    CHIPS UID: CP0002

    (Please note that you should advise your remitter or remitting bank to indicate the SWIFT Code, ABA Routing No. or CHIPS UID in the payment instruction)  

    Indicate the account number and account name as maintained with OCBC accordingly. For funds crediting to Foreign Currency account, please indicate the 3-digit account currency code which is part of the account number e.g. 501123456201USD.

    For same-day crediting, remitting bank must inform Oversea-Chinese Banking Corporate Ltd, Singapore to confirm payment by authenticated SWIFT or test telex by 4pm Singapore time (for crediting into Foreign Currency Account) and 4.30pm Singapore time (for crediting into Singapore Dollars account).

  • Change in HSBC Bank details