SGD Time Deposit

Can I withdraw my Time Deposit before maturity?
Yes, you can (except for Time Deposit placed using CPF Ordinary Account funds). However, you may earn less or no interest if you withdraw your Time Deposit before maturity.

Where can I submit a request to withdraw my Time Deposit before maturity?
You can submit a request via OCBC Mobile Banking. Refer to the step by step guide.

When can I submit my request?
Our Time Deposit withdrawal hours are from Monday to Friday, 6:00 AM to 7:00 PM, up to 2 business days before your maturity date.

Any requests after these hours will be processed the next day, excluding weekends, public holidays and currency holidays.

Can I submit the request on date of maturity?
You will not be able to submit on the maturity date itself as the Time Deposit would have matured on date of maturity.

What are the requirement in order to submit this request?
You must have a OCBC Current or Savings Account upon submission of this request as the crediting account to receive your funds upon withdrawal.

Why am I unable to see the withdrawal option in my Mobile Banking?
Your Time Deposit may not be eligible for this function. Please visit any OCBC Branch for withdrawal.

Is there any withdrawal fee when I withdraw my Time Deposit before maturity?
If you withdraw your Time Deposit before it matures, you may earn less or no interest (depending on the length of the remaining tenor). You may also incur an early withdrawal fee.

Foreign Currency Time Deposit

Can I withdraw my Time Deposit before maturity?
Please visit any OCBC Branch for withdrawal.

Is there any withdrawal fee when I withdraw my Time Deposit before maturity?
If you withdraw your Time Deposit before it matures, you may earn less or no interest (depending on the length of the remaining tenor). You may also incur an early withdrawal fee.

Can I renew my maturing Time Deposit at prevailing promotion rates?
Yes, you can submit a request via OCBC Mobile Banking to renew your upcoming maturing Time Deposit at prevailing promotion rates.

If the tenure of my existing Time Deposit does not have a promotion rate, can I submit the request?
No, you will not be able to renew at promotion rate if you do not have an existing Time Deposit the tenure offered under the promotion. Alternatively, you can make a New Placement to enjoy the promotion rate.

If the amount of my existing Time Deposit does not meet the minimum deposit amount requirement for promotion rate, can I submit the request?
No, you will not be able to renew at promotion rate if your existing Time Deposit is less than the minimum amount required for the promotion. Alternatively, you can make a New Placement to enjoy the promotion rate.

When can I start submitting the request?
You can submit the request between 2 to 5 business days before the maturity date of your eligible Time Deposit.

When will the promotion rate be applied to my existing Time Deposit?
The promotion rate will be applied to your existing Time Deposit effective from its original maturity date.

How can I enjoy the promotion rate if I don’t have an upcoming maturity Time Deposit?
You can make a New Placement to enjoy the promotion rate.

I have an upcoming maturing Time Deposit, but I do not see the “Renew at promotion rate” option on OCBC Mobile Banking, what should I do?
This may mean that there is no promotion rate at the moment, or your Time Deposit is not eligible. You may visit any OCBC Bank branch or submit a form on OCBC Internet Banking for more assistance.

Foreign Currency Time Deposit
There is no promotion rate at the moment. Visit our Foreign Currency Time Deposit board rate page for more information.

SGD Time Deposit

Can I change my Time Deposit maturity instructions?
Yes, you can do so via OCBC Digital app up to 2 working days before maturity. You can change the following maturity instructions for your existing Time Deposit:

• Auto renew Principal and Interest
• Auto renew Principal, receive Interest
• Receive Principal and Interest

Can I change the maturity instructions more than once?
Yes, you can change the Time Deposit maturity instructions multiple times if you submit your requests up to 2 working days before maturity.

Foreign Currency Time Deposit

Can I change my Time Deposit maturity instructions?
Yes, you can do so by visiting any OCBC Branch at least 2 working days before maturity. You can select the following maturity instructions for your existing Time Deposit:

• Auto renew Principal and Interest
• Auto renew Principal, receive Interest
• Receive Principal and Interest