Help And Support
Investments - Corporate Action
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Frequently Asked Questions
1. How do I respond via OCBC app or Internet Banking to a corporate action for shares that I have bought using my CPF Investment Account and/or SRS Account?
Via OCBC Internet Banking
Either:
- Log in to OCBC Internet Banking with your Access Code and PIN
- In the top navigation bar, select Investment and Insurance > Retirement Portfolio > Corporate actions
Or:
- Log in to OCBC Internet Banking with your Access Code and PIN
- Scroll down to Retirement Portfolio > CPF Investment Account/SRS Account
- Select Retirement Portfolio Summary > Corporate actions
Via OCBC app
- Log in to the OCBC app
- Tap on More > Investment services > Respond to corporate action
2. Can I respond to a corporate action for shares that I have bought using cash from my OCBC current and/or savings account?
No. This feature is only available for shares bought using a CPF Investment Account and/or SRS Account maintained with OCBC Bank
3. What are the corporate actions I can respond to via the OCBC app or Internet Banking?
The corporate actions are:
- Scrip Dividend
- Cash Offer
- Share Offer
- Rights Application
- Exercise of expiring Warrants
4. Can I submit a corporate action response through the OCBC app or Internet Banking available 24 hours a day, 7 days a week?
Yes, this service is available 24 hours a day, 7 days a week, including public holidays.
5. I responded to a corporate action through a paper response slip. Can I check the status via the OCBC app or Internet Banking?
Yes, you can log in to the OCBC app or Internet Banking to check the status the next working day.