QR Cash Withdrawal is a fuss-free service that lets OCBC customers withdraw cash conveniently and swiftly without an ATM/Credit/Debit Card and PIN at any OCBC ATM, whether it is the normal OCBC ATM, ATM Plus or new ATM^NEW. Simply scan the QR code on the ATM screen with the OCBC Digital app to withdraw cash. No card is required. What's more, you can minimise contact with the ATM.

Now you can use QR Cash Withdrawal service at all OCBC ATMs in Singapore, including the new ATMs^NEW. You can find the new ATMs at these branches:

1. OCBC Bedok Branch
2. OCBC Bishan Branch
3. OCBC Causeway Point Branch
4. OCBC Centre Branch
5. OCBC Choa Chu Kang Branch
6. OCBC City Square Branch
7. OCBC Clementi Branch
8. OCBC Compass One Branch
9. OCBC Harbourfront Branch
10. OCBC Hougang Mall Branch
11. OCBC Ion Orchard Branch
12. OCBC Jurong East Branch
13. OCBC Jurong Point Branch
14. OCBC Nex Branch
15. OCBC Northpoint Branch
16. OCBC Orchard Gateway Branch
17. OCBC Paya Lebar Square Branch
18. OCBC Punggol Waterway Point Branch
19. OCBC Tampines Branch
20. OCBC Toa Payoh Central Branch
21. OCBC Tiong Bahru Plaza Branch
22. OCBC United Square Branch
23. OCBC White Sands Branch

Please note that the QR Cash Withdrawal service is not available at the overseas OCBC ATMs and UOB ATMs under the Shared ATM network.

The service is available to all OCBC personal banking customers who have OCBC Digital Banking access with eligible bank accounts linked to it. Please also ensure you have OCBC Digital app installed in your mobile phone.

At any ATM, ATM Plus or the new ATM:

1. Tap on “Withdraw cash with OCBC Digital app” button at the bottom left corner of the ATM screen. A QR code will be displayed on the ATM screen.
2. Scan the QR code using your OCBC Digital app.
3. Enter the withdrawal amount, select the account to debit from, then tap on Confirm.
4. Collect your cash from the ATM!

No, the QR Cash Withdrawal service is only available to OCBC Personal Banking customers.

No, CDA is not an eligible bank account for cash withdrawals, including the QR Cash Withdrawal service.

Foreign currency account is not an eligible bank account for this service.

The daily limit for QR cash withdrawal is set at S$1,000.

Yes, you can still perform a QR cash withdrawal as it has a separate limit from your ATM card withdrawal limit.

Yes, you can still perform a QR cash withdrawal as it has a separate limit from your PayNow limit.

No, you will not be able to change the QR cash withdrawal daily limit of S$1,000.

If you need to withdraw more than S$1,000, you can withdraw more funds by using your ATM card and PIN, as long as the withdrawal amount is within your card limit. 

There is no service fee for using the QR Cash Withdrawal service.

As this is a fuss-free cash withdrawal service, no receipt will be generated. You can check your QR cash withdrawal transaction details in the OCBC Digital app under ‘History’. The transaction will also be shown in your monthly bank statement.

At the normal OCBC ATM/ATM Plus, you can press the cancel button on the ATM keypad and logout from the OCBC Digital app to discontinue with the cash withdrawal transaction.

At the OCBC New ATM, you may tap on the exit button at the top right corner of the ATM screen and logout from the OCBC Digital app to discontinue with the cash withdrawal transaction.

Yes, you will need to log in securely to the OCBC Digital app in order to perform the withdrawal. In addition, the QR code generated for each transaction is unique and cannot be reused.

Yes, an SMS alert notification on successful or unsuccessful QR cash withdrawal transaction will be sent to the mobile number that you registered with the bank.

The amount withdrawn will be deducted from your bank account immediately.