Help And Support
Phone and SMS Banking - Phone Banking
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Apply for Phone Banking
Mail-in application:- Download the form or collect it from our branches.
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Mail completed form back to the following address:
Oversea-Chinese Banking Corporation Ltd
Account Services (eBanking)
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886
At a branch:You can select your Telephone PIN on the spot (applicable during account opening).
You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.
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Forgot Telephone PIN
Mail us the completed form for a re-issuance of your Telephone PIN.
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Services available
Quick access to:
Balance enquiry on Savings, Current, Foreign Currency Call/Checking, Credit Card and CPF Investment Accounts
Cheque status enquiry
Recent account activity enquiry
ESA results enquiry
Funds transfers to your own or pre-designated 3rd party OCBC and Other Bank accounts
Bill Payment
Others
Stop payment on cheque
Statement request for accounts with Statements
Credit card statement request
Telephone PIN change
CPF Investment Account services
CPF Investment Account balance enquiry
Share holdings enquiry
CPF Investment Account transfer to CPF Ordinary Account
Report loss of OCBC ATM card, Credit Cards or Passbook
Rates enquiry
OCBC Credit Card points enquiry and rewards redemption
Fax-on-Demand Service for Forms and Brochures
Insurance enquiry and travel insurance activation
Transactions can be made locally as well as overseas.