#BeAProAgainstCons with OCBC's security measures and anti-scam tips
If you know or suspect that your card has been lost, you can easily and quickly suspend all its functions and request a replacement card. Just call us or report the loss via the OCBC app. You will not be liable for any unauthorised transactions carried out after you have notified us of the loss.
Takes immediate effect for your security
Your request to suspend the card will be fulfilled in real time and almost immediately, ensuring that it cannot be used to make transactions once you have notified us of the loss.
Can be accessed anytime for 24/7 protection
This service is available 24 hours a day, 7 days a week – so you know you can take your card(s) with you anytime, anywhere. Should you lose or misplace your card(s), you will be able to easily safeguard your funds with just a few taps on your OCBC app.
Safeguards you against losses
Once you report that a card is lost, all future transactions made with it will be declined immediately, saving you from further losses.
You can report your lost credit/debit or ATM card easily via the OCBC app.