The all-new OCBC app.
Inspired by you.

You can find it by scrolling right on the product tabs on your home screen > Tap the ‘Net worth’ tab.

Scroll right on the product tabs on your home screen > Tap the ‘Net worth’ tab > View more in Your Financial OneView. Alternatively, tap ‘More’ at the bottom navigation bar > Profile & app settings > Manage Your Financial OneView.

You can easily do so by tapping the eye icon beside your product tabs on the home screen.

For a more streamlined experience, we only display up to three of your products under each tab. To view the rest, tap ‘See more’.

Tap the ‘Cards’ tab on your home screen > Tap ‘Increase’ beside ‘Credit limit’.

Alternatively, tap ‘More’ at the bottom navigation bar > Card services > Manage card limit. Then, tap ‘Increase permanent credit limit’ or ‘Increase temporary credit limit’.

Tap the ‘Cards’ tab on your home screen and look for the ‘Maximise your rewards’ banner that can be found below the details of your card(s). You will see all the rewards points you have earned at the bottom of the screen.

Alternatively, tap ‘Rewards’ at the bottom navigation bar.

After tapping the ‘Cards’ tab on your home screen, you will find details of your supplementary card below that of the principal card. For more details, tap the ‘>’ icon beside the name of the card, navigate to your supplementary card under ‘Supplementary cards’ and tap the ‘>’ icon beside it.

Only insurance policies that are underwritten by Great Eastern Life Assurance…app. For details of any other policy purchased through us (e.g. travel, home or car), please refer to the policy documents we previously emailed to you.

Tap the ‘Accounts’ tab on your home screen, followed by ‘View savings goals’ under the Savings Goal banner.

Tap the ‘Accounts’ tab on your home screen, followed by the Money Lock banner.

After tapping the ‘Accounts’ tab on your home screen, look for the account(s) with a lock icon.

After tapping the ‘Accounts’ tab on your home screen, look for the Money Insights banner that can be found below the details of your account(s). If you do not see the banner immediately, swipe the banners left.

After tapping the ‘Accounts’ tab on your home screen, look for the ‘Refer friends’ or ‘Refer overseas friends’ banners that can be found below the details of your account(s). Tap the relevant banner to retrieve your referral code.

Currently, we display the 10 most recent transactions made within the last seven days. To view the next 10 most recent transactions made within this period, tap ‘See more’ at the bottom of the page. You can view up to 50 transactions.

Please take these steps:

1. Log in the OCBC app
2. Tap the gear icon above your shortcuts
3. Tap ‘Change’ below the shortcut you wish to change
4. Choose a new shortcut
5. Tap ‘Save’

We have curated our list of shortcuts based on the most used features in the app. We will continuously review and update this list.

In the meantime, you may access our other features by tapping ‘More’ at the bottom navigation bar.

If you are making a placement for the first time, tap ‘More’ at the bottom navigation bar > Apply > Accounts.

If you have made a placement before, tap the ‘Accounts’ tab on your home screen and choose the Time Deposit account you wish to make a placement under. Then, tap ‘New placement’.

Please take these steps:

1. Log in to the OCBC app
2. Tap the ‘Cards’ tab
3. Choose the card you wish to make a payment for
4. Tap ‘Card bill payment’

To access Card Services, we provide you with two options:

Option 1 : Via the “More” Page

1. Log in to the OCBC app using your account credentials.
2. Tap on the "More" option, located at the bottom right-hand corner of the screen. On the "More" page, you will find a comprehensive range of card services displayed for you to access.

Option 2: Via Card details page

1. Log in to the OCBC app using your account credentials.
2. Navigate to the "Cards" product tab.
3. From the list of cards, select the desired card you wish to access the services for.
4. Tap on the gear icon, located at the top right-hand corner of the screen, to access the whole range of card services available for that specific card.

Go to your device’s app store to download or update the app:

• iOS devices: App Store
  Best viewed in OS version 14.5 and above
• Android devices: Google Play Store
  Best viewed in OS version 9 and above
• Devices using HUAWEI Mobile Services: HUAWEI AppGallery

We will progressively roll out the new features and changes by 30 September 2024.

Please refresh the page by swiping down on the screen.

Please take these steps:

1. Log in to the OCBC app.
2. Tap the ‘Cards’ tab and navigate to the card you wish to make a payment for.
3. Tap the card to see more details.
4. Tap ‘Card bill payment’.

Please take any of the following options:

1. Via Internet Banking
   1. Log in to OCBC Internet Banking.
   2. Click on ‘Customer Service’ > Credit card fee waiver.
2. Via the OCBC app
   1. Log in to the OCBC app.
   2. Tap ‘More’ at the bottom bar.
   3. Tap ‘Card services’ > Request fee waiver.
3. Via Phone Banking
   1. Have your OCBC credit card ready.
   2. Call our Personal Banking hotline (OCBC website > Contact us) and, when asked, say ‘credit card fee waiver’.
   3. Key in your 16-digit card number.

We will review your request and inform you of the outcome immediately.

Please take these steps:

1. Log in to the OCBC app.
2. Tap ‘More’ at the bottom bar.
3. Under ‘Documents – Statements & Letters’, tap ‘View Documents’ > Statements.

To add a payee

1. Log in to the OCBC app.
2. Tap ‘Pay & Transfer’ at the bottom bar.
3. Tap ‘Payee list’ > Local and overseas payee > Add payee.
4. Follow the instructions shown.

For your security, it will take at least 12 hours for the payee to be added.

To delete a payee

1. Log in to the OCBC app.
2. Tap ‘Pay & Transfer’ at the bottom bar.
3. Tap ‘Payee list’ > Local and overseas payee > Delete payee.
4. Follow the instructions shown.