The all new OCBC app. Inspired by you. | OCBC Singapore

The all-new OCBC app.
Inspired by you.

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A fresh twist on your favourites

We have given your favourite features a makeover. Here is a smoother, more intuitive OCBC app experience.

See what has changed
See the big picture

See the big picture

See all your accounts, cards and loans in one place. Want a snapshot of your financial worth? Tap the ‘Net worth’ tab.

Plan your financial future

Plan your financial future

We have renamed ‘Invest’ to ‘Plan’ to better reflect our wide array of financial planning services.

Stay updated always

Stay updated always

With our snazzy new management system for push notifications, unread notifications now sport a red dot so they are hard to miss.

Keep sight of your goals

Keep sight of your goals

It is easy to forget your goals when they are out of sight. So you can always see your progress and set new goals, we have moved ‘Savings Goals’ to the top of your home screen.

Start locking your funds in one tap

Start locking your funds in one tap

We have made it even easier to protect your funds. You can now access our ‘Money Lock’ feature directly from your home screen.

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A banking experience that is uniquely yours coming to you by 30 September

Get ready for the all-new OCBC app that is designed to understand your banking needs, wants and quirks better than your best friend.

With customisable shortcuts and a personalised experience, the OCBC app is here to make banking as smooth as your morning coffee.

what you will love
Cut to the chase with smart shortcuts

Cut to the chase with smart shortcuts

Why wade through menus when you can zip straight to your favourite services? After logging in, tap our newly designed shortcuts to start banking.

Prefer certain shortcuts on your home screen? Choose from over 15 services!

It is all about you

It is all about you

Get what you need, when you need it. We will send you personalised messages that are relevant and meaningful. This is what you will come to know as the OCBC experience.

All your products at one glance

All your products at one glance

See all your products in one place or get a consolidated view of your wealth under our new ‘Net worth’ tab.

Navigate with ease – no manuals required

Navigate with ease – no manuals required

Looking for your cards or to update your personal details? Our intuitive new menu will make it a breeze.

Apply for new products in just a few taps

Apply for new products in just a few taps

Levelling up your finances should never be a chore. In just a few taps, easily browse and apply for products through our smooth and streamlined application flows.

No ATM card? Get cash anyway

No ATM card? Get cash anyway

Do not sweat the small stuff like looking for your ATM card. Just scan a QR code using the OCBC app to withdraw cash from any OCBC ATM in Singapore.

RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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See what has changed
Check out the improvements we've made to your favourite features

Learn more

OCBC App-venture Draw 2024
Win the latest iPhone 16 Pro or other exciting prizes in the OCBC App-venture Draw 2024!

Join the OCBC App-venture Draw 2024 and discover amazing features of your OCBC app.

Use certain app features to stand a chance of winning the iPhone Pro 16, Singapore Airlines tickets or FairPrice vouchers. The more you use the app, the higher your chances of winning.

Till 30 November 2024. T&Cs apply. Check T&Cs for which app features qualify for the draw.

Register now

discover more features

Experience the all-new OCBC app now

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

FAQs
Common questions
How can I access the new OCBC app?

Go to your device’s app store to download or update the app:

  • iOS devices: App Store
    Best viewed in OS version 14.5 and above
  • Android devices: Google Play Store
    Best viewed in OS version 9 and above
  • Devices using HUAWEI Mobile Services: HUAWEI AppGallery
When will my OCBC app be updated?

We will progressively roll out the new features and changes by 30 September 2024.

I do not see my latest account balance(s) and/or transaction(s) on the home screen. What should I do?

Please refresh the page by swiping down on the screen.

How can I pay a bill for my OCBC credit card?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap the ‘Cards’ tab and navigate to the card you wish to make a payment for.
  3. Tap the card to see more details.
  4. Tap ‘Card bill payment’.
How can I request a fee waiver for my OCBC credit card?

Please take any of the following options:

  1. Via Internet Banking
    1. Log in to OCBC Internet Banking.
    2. Click on ‘Customer Service’ > Credit card fee waiver.
  2. Via the OCBC app
    1. Log in to the OCBC app.
    2. Tap ‘More’ at the bottom bar.
    3. Tap ‘Card services’ > Request fee waiver.
  3. Via Phone Banking
    1. Have your OCBC credit card ready.
    2. Call our Personal Banking hotline (OCBC website > Contact us) and, when asked, say ‘credit card fee waiver’.
    3. Key in your 16-digit card number.

We will review your request and inform you of the outcome immediately.

How can I access and/or download my statements?

Please take these steps:

  1. Log in to the OCBC app.
  2. Tap ‘More’ at the bottom bar.
  3. Under ‘Documents – Statements & Letters’, tap ‘View Documents’ > Statements.
How can I add or remove a payee?

To add a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Add payee.
  4. Follow the instructions shown.

For your security, it will take at least 12 hours for the payee to be added.

To delete a payee

  1. Log in to the OCBC app.
  2. Tap ‘Pay & Transfer’ at the bottom bar.
  3. Tap ‘Payee list’ > Local and overseas payee > Delete payee.
  4. Follow the instructions shown.
What should I do if I encounter a technical error when I login?

If you encounter this error message, do ensure that you are using the latest version of the OCBC app. Please exit and relaunch the app before reattempting log in.

 

If the issue persists, please delete and reinstall the app. Do note that you would need to reactivate your OneToken and the 12-hour cooling period before activation applies.