Safety and Security - Banking Safely and Securely: OCBC Kill Switch | OCBC Singapore

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OCBC Kill Switch

The seamless way to stop fraudsters from accessing your accounts and cards

WHAT IS THE OCBC KILL SWITCH FEATURE?

The kill switch enables you to immediately freeze all your current and savings accounts (including joint accounts), OCBC Digital app access and ATM/debit/credit cards, if you suspect you are a victim of a scam or if you believe key account-related details have been otherwise compromised. The joint account holders will also not be able to withdraw from or place deposits in the affected accounts.

The kill switch disables all the following:

  • Cash withdrawals and deposits (including salary crediting)
  • Local and overseas funds transfers (incoming and outgoing)
  • Bill payments
  • GIRO transactions (incoming and outgoing)
  • NETS transactions
  • VISA and Mastercard transactions using credit/debit/ATM cards physically and digitally
  • Digital banking transactions, including via the OCBC Digital app

HOW THE KILL SWITCH PROTECTS YOU
How to get started

If you suspect you have fallen prey to a scam, you can activate the kill switch via the OCBC Digital app, selected OCBC ATMs or OCBC’s Personal Banking hotline at 6363 3333 (or +65 6363 3333 if you are overseas) (press 8).

LEARN MORE ABOUT THE KILL SWITCH

There are 3 ways in which you can activate the kill switch:

Via OCBC hotline 
Via ATM 
Via OCBC Digital 

Explore other features that put you in control

Cooling-off periods

Understand its role in safeguarding key account changes

Cooling-off periods

Understand its role in safeguarding key account changes

Authorisation Limits

Learn why it is important to authorise transactions over a set limit

Authorisation Limits

Learn why it is important to authorise transactions over a set limit