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T&Cs apply. Insured up to S$100k by SDIC.
Get up to 45% off your travel insurance Find out more
From 1 to 30 November 2024, enjoy up to 45% off your Essential and Ultimate travel insurance plans with the following promo codes:
Terms & Conditions of the OCBC School’s out Flash Deal apply.
Get instant savings with the best promotional rates automatically applied for you when you apply via the OCBC app.
See limited-time promotions for greater savings!
Get an instant quote and purchase directly in the OCBC app. Simply indicate your trip duration, destination and who the coverage is for.
Main applicant’s particulars are pre-filled (based on your information with the bank), and a direct debit option from your OCBC account is available.
Get up to S$7,500 for damage or loss of baggage and S$200 for every 6 hours of baggage delay, up to a maximum of S$2,000.
Get up to S$700,000 for overseas medical expenses in case of emergency.
Essential and Ultimate plan customers will automatically be covered for COVID-19.
View full coverage table
You can now purchase Explorer Travel Insurance directly on the OCBC app. Explore the benefits of buying via the app, and how to get started.
Reach our 24-hour emergency assistance services via any of the 3 ways below for travel and medical assistance. This includes translation assistance, medical advice, arrangement of hospital admission, emergency medical evacuation and more.
By Online Submission:
Submit your claim online.
By Post:
Download and print the claims form. Complete the relevant sections.
Attach all original receipts and relevant supporting documents.
Mail it to the claims department.
Minimum age
18 years old
Nationality
Singaporeans, Singapore PRs and foreigners with a valid pass/work permit
Child coverage
Children aged between 3 months and 18 years old and full-time students below 24 years old can apply for child coverage
Yes, you are able to purchase the plan as long as you have fully recovered and are diagnosed as negative for COVID-19.
We will follow all vaccination, pre-departure tests and post-arrival tests requirements imposed by the authorities.
For some countries, self-administered ART, PCR or other self-test kit will not be accepted for pre-departure COVID-19 test to fly out of Singapore.
You must make an appointment from the list of MOH-approved COVID-19 test providers found on MOH website (https://www.moh.gov.sg/licensing-and-regulation/regulations-guidelines-and-circulars/details/list-of-COVID-19-swab-providers).
The COVID-19 Trip Cancellation coverage is claimable if you are forced to cancel your trip within the 30 days that it was due to start as a result of you, a relative, or a travel companion being diagnosed with COVID-19 by a medical practitioner in Singapore.
No. COVID-19 is only applicable should the trip is permitted under the latest permitted travel arrangement as per Singapore Government travel advisory.
You may refer to https://safetravel.ica.gov.sg/ for more information on the latest travel advisories issued by the Singapore government.
A medical practitioner has to diagnose that you are positive with COVID-19 while overseas. You are required to provide us with supporting documents such as Inpatient Discharge Summary Report (IPDS), doctor’s memo or diagnosis indicated on the Medical Certificate.
A Medical practitioner is a person who is registered and legally qualified as a doctor, has a medical degree in Western medicine, and is authorized by the medical licensing authority of the relevant country to provide the medical or surgical services their licence and training relate to.
The medical practitioner cannot be the insured or an insured person, or:
The policy is designed to protect you during your overseas journey. If you are diagnosed with COVID-19 upon arriving in Singapore, after your journey, you will not be covered by the policy.
Sub-limits are part of the original limit for each coverage. They do not provide extra coverage, but set a maximum to cover a specific loss. For non-COVID-19 coverage, the coverage amount will be as per existing coverage plan.
Covers non-refundable travelling and accommodation expenses, as well as any change in entertainment tickets paid in advance because you or your travel companion are diagnosed with COVID-19 by a medical practitioner, and as a direct result you are forced to change any part of your trip.
Covers the irrecoverable travel (on economy class), accommodation expenses and/or cost of entertainment tickets that were paid in advance if the trip is cancelled due to you, a relative or a travel companion being diagnosed with COVID-19 in Singapore within 30 days prior to the trip commencement.
Covers the irrecoverable administrative charges of travel, accommodation expenses and/or cost of entertainment tickets that were paid in advance if you are forced to postpone your trip within the 30 days before it was due to start as a direct result of you, a relative, or a travel companion being diagnosed with COVID-19 by a medical practitioner in Singapore.
Attention: Claims Department
Great Eastern General Insurance Limited
1 Pickering Street, #01-01
Great Eastern Centre,
Singapore 048659
We will only reimburse the overseas medical expenses incurred up to 90 consecutive days from the date you are diagnosed with COVID-19 by a medical practitioner.
If you pass away overseas within 30 days from the date you are diagnosed with COVID-19 by a medical practitioner.
The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. Explorer is underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and member of the OCBC Group. Explorer is not a bank deposit or obligation of, or guaranteed by OCBC Bank.
No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OCBC Bank and it should not be relied upon as such. OCBC Bank does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OCBC Bank shall not be responsible or liable for any loss or damage whatsoever arising directly or indirectly howsoever in connection with or as a result of any person acting on any information provided herein.
Claims arising from events that have already occurred or made known to public via authorities or media before your application will not be covered.
Information presented as at 1 January 2024.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
More convenience with prepopulated personal details when you buy insurance via OCBC Online Banking. Choose to pay with your OCBC Savings/Current Account or OCBC Credit/Debit Card.
Via Great Eastern
By clicking on "Apply now", you will be leaving the OCBC Bank website to Great Eastern's website. OCBC Bank has no control over this website and is not responsible for its contents.
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By clicking on "Proceed", you acknowledge the following:
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