OCBC app | Digital Banking Services | Mobile Banking Services

The all-new OCBC app. Inspired by you.

Your finances, served fresh.

Our all-in-one Wealth Dashboard dishes out a holistic overview of your financial health, complete with personalised insights and tasty tips on how to save smarter and grow your dough with us.

Manage Your Money, Like a Pro

Manage and track your financial goals, all in one place.

Banking that Thinks Ahead For You

Get intelligent insights for smarter banking decisions.

what you will love
Dashboard delights

Dashboard delights

Our Wealth Dashboard is your one-stop shop that gives you a snappy snapshot of your finances, investments, goals, and insurance.

It's like having your entire financial universe packed neatly into one super-friendly, easy-peasy page.

Personal finance, perfect fit

Personal finance, perfect fit

Our tailor-made financial tips are like a personal stylist for your money, offering you insights that fits just right—whether you're saving up for something shiny or plotting your next big investment adventure.

Graph and go

Graph and go

Tracking your performance to make informed decisions? Our tools will make sure you're always in the know - so you can make the most out of your financial moves.

A match made in money

A match made in money

Whether you're a steady saver or a daring dreamer, invest like a pro with our investor profiling journey to filter our products based on your financial vibe.

a quick look at what you can expect

Watch the new Wealth Dashboard in action

Get the full scoop on your finances—served up on a single platter.

Wealth

Invest at your fingertips

Your one-stop investment portal to grow your wealth.

Invest in equities while on the go

Invest in equities while on the go

Access 15 global exchanges, 24/7 wealth insights and a wide range of investment products.

Learn more

Leave the thinking to us with RoboInvest

Leave the thinking to us with RoboInvest

Combining technological know-how with human expertise, we bring you the best of both worlds to help you grow your wealth while you sit back and relax.

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Understand and plan for your future needs

Understand and plan for your future needs

OCBC Life Goals helps you to forecast your long-term needs so you feel more prepared.

Learn more

Convert up to 10 major foreign currencies, 24/7 with $0 admin fee

Convert up to 10 major foreign currencies, 24/7 with $0 admin fee

Be it for your travels, shopping sprees or investments, exchange foreign currencies at attractive rates. Get real-time notifications on your preferred rates with Rate Alerts and lock them in with Auto-execute orders.

Learn more

Grow your wealth with our investment solutions

Manage your wealth anytime, anywhere. Invest in Unit Trusts, SGS, TD, BCIP or contribute to your SRS account.

Manage your wealth anytime, anywhere. Invest in Unit Trusts, SGS, TD, BCIP or contribute to your SRS account.

Be covered from life's uncertainties

Find peace of mind for yourself and loved ones with our comprehensive insurance coverage.

Find peace of mind for yourself and loved ones with our comprehensive insurance coverage.

The power of investing in gold and silver is now in your hands

Diversify your portfolio with safe haven investments without physical storage and at zero sales charge.

Diversify your portfolio with safe haven investments without physical storage and at zero sales charge.

Money Management

Stay on top of your finances

Track and manage your money, with personalised insights to plan ahead.

Convenient local and overseas fund transfers

Send money anytime, anywhere to family and friends via their mobile number registered on PayNow or Thailand’s PromptPay service. You may send up to S$200,000 a day for all PayNow transactions.

Take control of all your money

Enabled by SGFinDex, Your Financial OneView shows you a consolidated view of your money from your banks and selected government agencies.

Learn more

Track and manage your money with ease

Track your spending all in one place. Set spending limits and we'll notify you when you're spending too fast.

Never miss a bill payment with GIRO

Automate your payments in real-time via eGIRO with OCBC or directly from the IRAS portal.

Learn more

NEW Seamless QR withdrawals and mobile payments

Introducing Scan & Pay on the OCBC app - make seamless mobile payments at participating merchants and cardless cash withdrawals at OCBC ATMs by scanning the QR code.

Learn more

All your cards under your control

Lock your card, request for a replacement card, activate your new card and more – all with just a new tap with our card control features.

Learn more

Scan and pay everywhere

Where to access the Scan & Pay services?

Follow the steps below to make QR code payments and cardless cash withdrawals using the OCBC app.

stay secure

Manage all your banking needs with OneToken

Enjoy a hassle-free, seamless and secure online banking experience when you activate OneToken.

One digital token on your mobile for all your banking needs

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more
RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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discover more features

Experience the all-new OCBC app now

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Additional information


Trademarks usage

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay and Google Play are trademarks of Google LLC.

HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.


FAQs
Common questions
What is the new Wealth Dashboard 2.0?

The new Wealth Dashboard is a consolidated financial planning dashboard that gives customers a holistic overview of the 4 key pillars of their finances – Money Management, Insurance, Goals and Investments. It provides personalized insights on the customer’s financial situation and gives tips on how they can save better and grow their wealth with us.

How do I access Money In$ights?

You can access Money In$ights by tapping on the “Track” tile on the Wealth Dashboard.

How do I access my investments with OCBC?

You can access your investments by tapping on the “Invest” tile on the Wealth Dashboard, followed by “View portfolio breakdown”.

Will the investment performance history graph display the market value trend of my investments since the day they started?

No, due to data availability, the graph will only have data from 27 Jun 2023 and onwards.

Your rewards, unleashed.

We have taken our rewards experience up a notch!

With just a few taps, you can track your reward points with ease and exchange them for a world of options.

what you will love
Points and miles can be exchanged for trips and smiles

Points and miles can be exchanged for trips and smiles

Redeeming reward points should be even more satisfying than earning them. Exchange your points for e-vouchers or cash credit to offset your credit card bills, or trips with our 8 airline and hotel partners!

Have the OCBC VOYAGE Credit Card? You can even book a limousine ride to travel in style.

A single touchpoint for all your reward points

A single touchpoint for all your reward points

Juggling reward points across multiple platforms is so passe.

Now, you can view all your points in one dashboard. We will even give a heads-up when OCBC$ are expiring – so you never miss a beat on your rewards journey.

Rewards are sorted and served in 3 taps

Rewards are sorted and served in 3 taps

No more treasure hunting! It takes just 3 taps to log in and access all your rewards – be they referral codes, travel bookings, e-vouchers or limousine bookings.

Skip the stress and enjoy the best

Skip the stress and enjoy the best

We have all been there – staring at endless rewards options and unsure of where to start. Let us make it easy for you.

Once you tap ‘Rewards’, you will see a curated list of e-vouchers and cash credit options that we think you will really enjoy.

Ready, set, all your deals are neatly stacked

Ready, set, all your deals are neatly stacked

Looking for a great dinner deal or shopping treat? We have got you covered. Simply tap the 'Deals' tab to explore a selection of credit card offers by category.

lifestyle

Reward your lifestyle

Enjoy rewards to match your lifestyle, with convenient online and wallet-less transacting options.

Get more with OCBC Cards

Add your OCBC Cards to your phone’s wallet and enjoy exclusive offers, rebates and rewards when you pay with them. Whether it’s retail therapy you seek or a gastronomic meal you crave, find the perfect deal to suit your every indulgence.

Add your OCBC Cards to your phone’s wallet and enjoy exclusive offers, rebates and rewards when you pay with them. Whether it’s retail therapy you seek or a gastronomic meal you crave, find the perfect deal to suit your every indulgence.

Turn your spending into rewards with STACK

Introducing the one-stop digital loyalty platform that allows you to easily track and combine points from various rewards programmes, to redeem for e-vouchers instantly.

Introducing the one-stop digital loyalty platform that allows you to easily track and combine points from various rewards programmes, to redeem for e-vouchers instantly.

stay secure

Manage all your banking needs with OneToken

Enjoy a hassle-free, seamless and secure online banking experience when you activate OneToken.

One digital token on your mobile for all your banking needs

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more
RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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discover more features

Experience the all-new OCBC app now

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Additional information


Trademarks usage

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay and Google Play are trademarks of Google LLC.

HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.


FAQs
Common questions
Will the new rewards experience in the OCBC app affect any OCBC reward programmes?

No. The Terms and Conditions governing the OCBC$, 90N Miles and VOYAGE Miles reward programmes will remain unchanged.

I have a supplementary OCBC credit card that earns reward points. Why does the ‘Rewards’ page in my OCBC app show that I have no points?

We will credit the points earned from transactions made using supplementary credit cards to the account of the principal cardholder. Only the principal cardholder can redeem the points.

Why am I asked to sign up for a STACK Rewards account when I tap any e-voucher, limousine booking shortcut or points exchange partner in the OCBC app?

To give you a seamless redemption experience, we will automatically log you in to STACK Rewards when you tap any e-voucher, limousine booking shortcut or, points exchange partner (except for KrisFlyer) in the OCBC app. You will be asked to sign up for a STACK Rewards account if you do not have one – please use your email address in our records to do so.

To use STACK Rewards, you need to be the principal cardholder of an OCBC credit card that earns reward points.

What is STACK Rewards?

STACK Rewards is our digital loyalty platform which allows you to combine your reward points, redeem e-vouchers and make limousine bookings.

For more details, click here.

Seamless cross-border payments

Pay as you would locally, directly from your OCBC app now.

Pay Smoothly, Everywhere Life Takes You

Scan QR codes and pay easily, in over 40 countries.

Go cashless during your travels with OCBC Digital

Go cashless during your travels with OCBC app

  • Scan and pay overseas with ease – no registration and funding of wallets needed
  • Enjoy competitive rates comparable to online exchange platforms and local money changers
  • Make payments in SGD as per the reflected day’s rate without any hidden fees

Explore our 5 cross-border payment partners.

Scan and pay at over 40 destinations worldwide

Scan and pay with your app at your favourite destinations, including China, Hong Kong, Malaysia, Thailand, Japan, Indonesia, Taiwan and the Middle East. Find out more about the various categories of merchants you can pay to below.

Where to use Alipay+ QR?

Alipay+ QR is accepted in over 40 destinations worldwide, such as China, Malaysia, South Korea, Japan, United States and more, with a daily transaction limit of S$3,000.

Look out for the Alipay+ QR code at the merchant’s counter.

View our frequently asked questions.

Where to use UnionPay QR?

UnionPay QR is accepted in both Singapore and over 40 destinations worldwide.

Look out for the UnionPay QR code at the merchant’s counter.

Want to give UnionPay QR a try in Singapore? You can do so at local merchants* like HeyTea, Old Chang Kee, Chi Cha San Chen, GongCha, Dunkin Donuts, Killiney, Royce, Kim Choo Kueh Chang and more.

View our frequently asked questions.

*Updated as of 07 August 2023.

Where to use DuitNow QR?

Simply look out for participating financial institutions’ logo on merchant’s DuitNow QR display.

DuitNow QR is widely accepted across Malaysia.

View our frequently asked questions.

Where to use PromptPay QR?

PromptPay QR is widely accepted across Thailand. PromptPay QR linked to individual mobile numbers are not supported.

Look out for the PromptPay QR code at the merchant’s counter.

View our frequently asked questions.

Where to use QRIS?

Simply look out for QRIS QR code at the merchant counter to make payment at over 15 million participating merchants across Indonesia.

View our frequently asked questions.

Stay secure

Manage all your banking needs with OneToken and Singpass
Enjoy a hassle-free, seamless and secure online banking experience when you activate OneToken and integrate your Singpass mobile login.

One digital token on your mobile for all your banking needs

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

No more hardware token or SMS OTPs to make transactions. All you need is your mobile phone once you’ve activated your OneToken.

Learn more

Have one less password to remember

Gain easy access to OCBC Digital Banking to manage all your banking needs with your Singpass Mobile.

Learn more

Gain easy access to OCBC Digital Banking to manage all your banking needs with your Singpass Mobile.

Learn more
RECOGNISED BY LEADING INSTITUTIONS FOR PUTTING YOU FIRST

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discover more features

Experience the all-new OCBC app now

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

Available on Apple App Store, Google Play and Huawei App Gallery

Learn more

FAQs
What are the key features in the OCBC app?

We are constantly enhancing the OCBC app experience and cannot wait to get the cool new stuff out for you to enjoy! This is why we are progressively building and releasing these updates. We hope that you enjoy the new experience, and encourage you share your feedback with us. 

Your Activity

  1. What is “Your activity” on the Account Summary dashboard?

    • You can view all your latest transactions across all your Current, Savings and card accounts at one glance in “Your activity”. This includes your last 7 transactions from the past 7 days (including today).
    • Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity on Money In$ights or to Raise a dispute (applicable for credit cards).
    • Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.
  2. How do I view my transaction history for individual accounts from the Account Summary dashboard?

    You can view details and transaction history (past 6 months) of individual accounts through either of these:

    • Tap on What you have / What you owe > Select a Current/Savings account or card
    • Tap on “See more” beside “Your activity” > Tap on the filter button beside “View all transactions” > Select a Current/Savings account or card
  3. How can I view more details for a transaction?

    Tapping on the individual transactions, will launch a pop-up with details such as merchant and transaction date, and links to “Money Insights” and “Raise a dispute” (applicable for credit cards).

  4. Why are transaction details shown partially in my account transaction history, whereas I can view all transaction details in “Your activity” on the Account Summary dashboard? (for 1-factor authentication customers)

    Your transaction details are shown  fully in “Your activity” on the Account Summary dashboard to provide you with quick access to your most recent transactions. We are working towards rolling this out for the account transaction history interface.

Insights

  1. Why am I not getting these personalised insights that others are seeing? Is it exclusive to some customers only?

    These personalised insights are not exclusive, customers may receive them when certain criteria are met.

  2. What is SRS contribution insight about? Does it include details such as balance to contribute?

    The insight is a reminder that you have contributed to your SRS last year, but have yet to do so this year. Therefore, the insight serves as a reminder to you.

  3. I have already acted upon the personalised insight, why do I still see it?

    Your personalised insights will only be refreshed by the first week of each month.

  4. I want to stop receiving these personalised insights, can I turn them off?

    Currently there is no available function to turn off the insights, but this option will be made available in the future.

  5. For the Food and Drink report, are food delivery services such as GrabFood included?

    Yes, the transactions listed within the Food and Drink report will include such merchants.

FRANK

  1. I have a FRANK product, why can’t I see the FRANK skin?

    The FRANK skin is currently available to our Personal Banking customers between the age of 16 to 29 years old, holding an eligible FRANK product, i.e. FRANK account, FRANK debit or credit card. This excludes Premier and PPC customers.

  2. Will I still see the FRANK skin after I close my FRANK account?

    The FRANK skin will be made available as long as you have an eligible FRANK product linked to your access code, which includes FRANK credit or debit card.

  3. I wish to revert to the original OCBC app without the FRANK skin, how do I do it?

    • Tap on the top left menu
    • Tap on “Online Banking settings” > Tap on the toggle button beside “Frank theme”
  4. Why do some screens on the OCBC app look slightly different from the rest?

    We are progressively updating the app with the redesigned interface and new look, starting with the Welcome screen, Notification inbox, Account Summary dashboard, All transactions page, Main menu, Current and Savings account, and card details. Other sections will be updated with the new designs over time.

  5. Can I customise the buttons on the quick access bar on Welcome screen and Account Summary dashboard?

    No, these buttons are not customisable. The buttons are selected by the bank to give customers access to commonly-performed and important transactions and services on the app.

  6. Do I need to upgrade my mobile device to download and use the latest app?

    The app is supported on devices running on iOS 11 and Android 5, or later. If your app is not running on these versions, please upgrade your operating systems on your mobile device.

  7. I do not like the new version of the app. How do I switch to the previous version?

    Once you update to the latest version, you cannot revert to previous versions of the app. However, we are happy to take your feedback and improve the app further.

  8. Must I upgrade to the latest version in order to continue using OCBC app? Can I continue with the current version?

    You can continue using the current version on your mobile device  with no disruption to your experience. However, we may require you to update to the latest version in the future for your security –  you will be informed via a pop-up on the app then.

 

Guide to OCBC Digital Banking
Apply for Online Banking

Via online / OCBC app

  1. Go to https://www.ocbc.com/getonline

  2. Fill in the details and submit the online form
  3. You will get instant access to Online Banking.

By mail

Collect and complete an online banking application form from any of our branches.

Mail it to:
Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886

At any of our branches
1. Visit any of our branches
2. Select your Internet Banking PIN on the spot
3. Start accessing Online Banking immediately

Internet Banking in Simplified Chinese
  1. Is Simplified Chinese language available on Internet Banking and OCBC app?

    Yes, it is available on Internet Banking and OCBC app.

  2. How do I select my language preference?

    Internet Banking:
    You may click on the language bar located at the top menu and select your preferred language.

    OCBC app:
    Tap on top left menu > Settings > Online Banking settings > tap on slider to turn on Chinese language

  3. Will I be able to type Chinese characters into form fields on OCBC app?

    No, all forms fields will only accept input in English as the language enhancement is not applicable to our back-end systems.

  4. Will language selection made in Internet Banking be reflected in OCBC app and vice-versa?

    Currently this is not possible. We are working on syncing the language selection between Internet Banking and OCBC app and making it available in the future.

  5. Will I be able to see content in Chinese language across all services and features in the OCBC app?

    No, we are progressively translating the app. Most services, including viewing of account information, invest, application of products, e-statements, cheque services, settings, secured mailbox are available in Chinese language in this phase (April 2020).

More questions and answers
Additional information


Trademarks usage

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay and Google Play are trademarks of Google LLC.

HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.