Effective 2 April 2025, the following clauses regarding card designs will be added into the OCBC Credit Cardmembers Agreement:

23. CARD DESIGN 

23.1 You acknowledge and agree that if you are eligible and apply for any Card for which we offer the feature for change of Card Designs (as defined below):  You agree not to publish, modify, adapt, duplicate, reproduce, distribute or create any derivative work from any card designs (including any artwork, logos, trademarks and/or designs contained therein) (the “Card Designs”) without the prior written consent of OCBC, regardless of whether such Card Designs are currently in circulation or which are no longer in circulation but otherwise available in the public domain;

1. You agree that the Card Designs are provided to you only for the purpose of using the Card, and all intellectual property rights in and to the Card Design remains with OCBC and/or its licensors. No title, license, right or interest over any Card Design (and/or any intellectual property right or other proprietary right subsisting therein) shall be deemed to be granted to you, and you shall comply with any instructions, guidelines and/or restrictions relating to such use of the card designs as may be prescribed by OCBC from time to time. 
2. You agree not to use the Card Design for any purpose, or in any manner, other than for the sole purpose of using the Card;
3. You agree that OCBC shall not be responsible or liable for, and you agree to absolve OCBC from, all actions, proceedings, liabilities, losses, damages, claims, demands and expenses and including all legal costs (on a solicitor and client basis) and other costs, charges and expenses of any nature of description, arising out of or in connection with any action or omission by you in relation to any Card Design, including but not limited to any breach of this Clause 23;
4. You agree that OCBC may terminate, discontinue or withdraw the use or availability of any Card Design(s) at any time without notice or liability to you;
5. You agree that OCBC may vary the Card Design fee (if any) of any Card at any time and from time to time and will not refund nor return the difference between the Card Design fee previously paid by you and the revised Card Design fee; and
6. You agree that OCBC reserves the right to select any Card Design for you in the event that a Card Design is not selected, indicated or stated clearly in your application form, replacement form or Card Design request form. 

23.2 The provision of any Card Design(s) is subject to availability and is at OCBC’s sole and absolute discretion. 

23.3 Notwithstanding any selection, indication or choice of any Card Design made by you, OCBC reserves the right to select any Card Design(s) for you and/ or replace any Card Design you have selected (whether for a new or existing Card), without any prior notice to you, and to issue you with a Card bearing this replacement Card Design or to request for the return of your existing Card (if any), at its sole and absolute discretion.

View the revised OCBC Credit Cardmembers Agreement.

All branches & FRANK stores will be closed on 18 April 2025 (Friday) for the Good Friday public holiday.
Business will resume on 19 April 2025 (Saturday).

Thank you for banking with us.

As you may know, interest rates have been lower this past year. In line with prevailing market conditions, we will revise interest rates for the 360 Account on 1 May 2025.

Please be assured that we remain committed to delivering long-term value to you: The 360 Account will offer up to 6.30% a year on your first S$100,000 if you credit your salary, spend, save, insure and invest with us.

We will continue to monitor market conditions and further improve the products we offer.

Interest rates for 360 Account from 1 May 2025

Bonus interest (% a year) you will earn on the first S$100,000 of your account balance:

You will continue to earn base interest of 0.05% a year on your account balance regardless of whether you fulfil the above categories.

*These are the OCBC 365 Credit Card, OCBC INFINITY Card, OCBC NXT Card, OCBC 90°N Card and OCBC Rewards Card.

Please note that the qualifying criteria for the Grow bonus category will be revised to S$250,000 (previously $200,000). There is no change to the qualifying criteria for the other categories.

All branches & FRANK stores will be closed on 31 March 2025 (Monday) for the Hari Raya Puasa public holiday.

Business will resume on 1 April 2025 (Tuesday).

All Sunday banking, Deferred banking branches and FRANK store - SMU will close early on 27 February 2025 (Thursday), at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria, Nex.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

FRANK stores: SMU.

Normal operating hours will resume on 28 February 2025 (Friday).

Our branches & FRANK store will be closing early at the respective timings below on 28 January 2025 (Tuesday).

All branches & FRANK store will be closed on 29 and 30 January 2025 (Wednesday to Thursday) for the Chinese New Year public holiday.

Normal operating hours will resume the next day on 31 January 2025 (Friday) for all branches & FRANK store.

Dear Customers,

We wish to inform you that with effect from 1 February 2025, we will be revising the interest rates that we pay on the OCBC Bonus+ Savings Account. Please refer to the table below for more information.

Dear Customers,

We wish to inform you that with effect from 1 February 2025, we will be revising the interest rates that we pay on the OCBC Premier Dividend+ Savings Account. Please refer to the table below for more information.

On 1 March 2025, the maximum commission fee that may be charged for over-the-counter Telegraphic Transfers/Overseas Funds Transfers from SGD accounts will be revised to S$120 (from S$100).

To view the revision, open the revised OCBC Personal Banking Fees and Charges guide > Remittances > Outward Remittances > Telegraphic Transfer/Overseas Fund Transfer.

You may view the revised guide (which takes effect from 1 March 2025).

All branches & FRANK stores will close early on 17 January 2025 (Friday) at 3.30pm for a company event.

Normal operating hours will resume on 18 January 2025 (Saturday).

All Normal banking, Sunday banking, Deferred banking branches and FRANK stores will close early on Christmas Eve, 24 December 2024 (Tuesday) and New Year’s Eve, 31 December 2024 (Tuesday) at 3pm.

Normal banking branches: Bukit Batok, Bukit Panjang, North, OCBC Centre, Sixth Avenue, Thomson.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria, Nex.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

FRANK stores: SMU, NTU, NUS.

Normal operating hours will resume on 26 December 2024 (Thursday) and 2 January 2025 (Thursday) respectively.

On 11 December 2024, the Terms and Conditions relating to EasiCredit will be revised.

To view the changes, refer to Clauses 9.2a, 12, 24 and 24A (under the Terms and Conditions Governing Personal Line of Credit Accounts) and Clause 7 (under the Terms and Conditions Governing Group Creditors’ Life Insurance) of the revised Terms and Conditions.

Please be informed that from 11 December 2024, the following Terms and conditions governing banking facilities will be revised to reflect changes to statute references, specific clauses listed hereunder in respect of information disclosure, personal data collection and disclosure and others:

• Clause 1.8
• Clause 3.25
• Clause 9.1.3 and Clause 9.1.8
• Clause 9.2.1 and Clause 9.2.4
• Clause 12.1.20
• Clause 18
• Clause 32
• Addition of Clause 34

Please refer to the following for the latest terms and conditions that will take effect from 11 December 2024:

Terms and Conditions governing Banking Facilities.

With effect from 6 December 2024, the Terms and Conditions Governing OCBC Investment Services will be revised to include new clauses 10.3 and 10.4. We have also revised clauses 1.1, 7.1, 9.1, 10.1, 16.2 and 17.1.

View the revised terms and conditions.

With effect from 1 December 2024, the Terms and Conditions Governing Deposit Accounts will be revised to include a new clause 6.7. We have also revised clauses 1.1, 17f,17g, 30, 37 and 41.

View the revised terms and conditions.

Please be informed that from 2 December 2024, the following terms and conditions will be revised to reflect changes to statute references, specific clauses listed hereunder in respect of information disclosure, personal data collection and disclosure and others.

Refer to the following for the terms and conditions which would take effect on 2 December 2024:

• Clause 1.14, 10.6, 10.7, 18.2 and 18.4 of Terms and conditions governing HDB home loans
• Clause 1.23, 10.6, 10.7, 17.2(3), 17.2 (3) (iv) and 17.4 of Terms and conditions governing mortgage loans
• Clause 1.22, 10.6, 10.7, 15.2 and 15.4 of Terms and conditions governing Australia property loans
• Clause 1.17, 10.6, 10.7 and 15 of Terms and conditions governing Japan property loans
• Clause 1.17, 10.6, 10.7, 15.2 and 15.4 of Terms and conditions governing Malaysia property loans
• Clause 1.21, 10.1.5, 10.6, 10.7, 15.2 and 15.4 of Terms and conditions governing New Zealand property loans
• Clause 1.19, 10.6, 10.7, 15.2 and 15.4 of Terms and conditions governing UK property loans
• Clause 1.18, 10.6, 10.7 and 15 of Terms and conditions governing US property loans

For existing Terms and Conditions, please refer here

On 1 December 2024, the Cardmembers Agreement for OCBC Credit Cards will be revised.

Clause 15.1 of Section 15 (Disclosure of Information) will specify that we may disclose information to third parties whether within or outside Singapore, including the entities we newly reference in Clause 18.12.

Clause 18.12 of Section 18 (Miscellaneous) will specify that we have the right — to delegate, outsource, sub-contract or otherwise appoint — other members of the OCBC Group or third party to perform any part of our business operations on terms that we deem fit.

You may refer to the revised Cardmembers Agreement for OCBC Credit Cards.

All branches will be closed on 31 October 2024 (Thursday) for Deepavali Day public holiday.

Business will resume on 1 November 2024 (Friday).

Dear Customers

We wish to notify you that with effect from 1 October 2024, we will be revising the Service Fee for the Statement Savings Account (Non-Resident) to the following:

All Normal banking, Sunday banking, Deferred banking branches and FRANK Store will close early on 21 October 2024 (Monday) at 3.30pm for a company event.
Normal banking branches: Bukit Batok, Bukit Panjang, North, OCBC Centre, Sixth Avenue, Thomson.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria, Nex (effective 23 September 2024).

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.
FRANK store: SMU, NTU, NUS.

Normal operating hours will resume on 22 October 2024 (Tuesday).

On 16 October 2024, we will add Clause 10.3 to our revised Terms and Conditions Governing the Blue Chip Investment Plan, which takes effect on that date.

It states that, for securities purchased with Supplementary Retirement Scheme (SRS) funds, units allocated through corporate actions will be shown only in the SRS Account statement issued by your SRS agent bank.

Your Blue Chip Investment Plan (BCIP) statement will not be adjusted to reflect such units.

With effect from 15 September 2024, the Terms and Conditions Governing OCBC Premier VISA Infinite Credit Card Programme will be revised on a clause 1: Eligibility Criteria as per below.

1. Eligibility Criteria
The OCBC Premier VISA Infinite Credit Card is offered to Premier Banking clients of OCBC Bank who meet the eligibility criteria, which is available at https://www.ocbc.com/personal-banking/premier-banking/solutions/premier_visa_infinite and/or such other eligibility criteria as OCBC Bank may from time to time specify in its sole and absolute discretion. OCBC Premier VISA Infinite Credit Card cardmembers (“Cardmembers”) who cease to be OCBC Premier Banking clients for any reason whatsoever will have their OCBC Premier VISA Infinite Credit Card terminated.

View the revised terms and conditions.

On 1 September 2024, both the annual fee and late fee for OCBC EasiCredit accounts will be revised from S$120 to S$150.

On 15 August 2024, the late payment charge for OCBC Balance Transfer accounts opened using credit cards will be revised from S$100 to S$120. The overlimit fee for OCBC Credit Cards will also be revised from S$40 to S$50 on that date.

For more details, please refer to the Fees & Charges for Credit Cards.

All branches will be closed on 9 August 2024 (Friday) for National Day public holiday.

Business will resume on 10 August 2024 (Saturday).

With effect from 1 July 2024, we no longer issue demand drafts for Indian Rupee (INR). You may make alternative payment arrangements such as telegraphic transfers.

If you have given OCBC-issued demand drafts for INR, we seek your assistance to remind the recipients that it must be deposited within 6 months of the issue date. We will not be able to reissue such demand drafts.

All branches will be closed on 17 June 2024 (Monday) for Hari Raya Haji public holiday.

Business will resume on 18 June 2024 (Tuesday).

From 2 May 2024, salaries credited via FAST or PayNow-FAST will qualify for salary bonus interest if they are made with the transaction code ‘SAL’, or the description ‘SALARY’, ‘SALA’ or ‘SAL’.

For more information, please visit the OCBC 360 Account page.

All branches will be closed on 1 May 2024 (Wednesday) for Labour Day public holiday.

Business will resume on 2 May 2024 (Thursday).

All branches will be closed on 10 April 2024 (Wednesday) for Hari Raya public holiday.

Business will resume on 11 April 2024 (Thursday).

Revision of USD cheque fees from 1 April 2024

From 1 April 2024, we will charge US$1 for each USD cheque issued. This fee will be waived for account holders aged 60 years old and above till 31 December 2025.

Revision of Cashier’s Order fees from 1 April 2024

From 1 April 2024, we will charge the following fees for each Cashier’s Order issued.

• For Personal Banking: S$15
• For Premier Banking: S$10
• For Premier Private Clients: $10 (waived for first Cashier’s Order issued each month)

We encourage you to adopt electronic payment methods such as GIRO, FAST and Paynow which can be used without additional bank charges at this time.

Please also note that we will be amending our pricing guides to reflect the above changes.

• Personal Banking Fees and Charges guide
• Premier Banking Fees and Charges guide
• Premier Private Client Fees and Charges guide

From 1 April 2024, continue to earn 3% in cashback on purchases made at Watsons, locally and overseas. For other transactions made under the Merchant Category Code (MCC) 5912 – Drug Stores and Pharmacies, you will earn 0.25% in cashback (previously 3% in cashback).

Refer to our revised Terms and Conditions and Frequently Asked Questions for details.

With effect from 15 March 2024, the Terms and Conditions Governing Deposit Accounts will be revised to include a new clause 12.8 as per below.

12.8 If a Time Deposit matures on a day that is not a Business Day, the maturity date of the Time Deposit will be revised to the next Business Day.

View the revised terms and conditions.

From 9 March 2024, clause 21.1 will be revised. View the revised terms and conditions.

To provide the same experience across Internet Banking and the OCBC Digital app, we will, on 31 January 2024, align how your cashflow is shown via Money In$ights on OCBC Internet Banking with how it is shown on the OCBC Digital app.

With this change, you will be able to view 4 months’ worth of your cashflow on OCBC Internet Banking, instead of 13 months.

Please be assured that your transactions will not be affected.

All Sunday banking and Deferred banking branches will close early on 01 March 2024 (Friday) at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

Normal operating hours will resume on 02 March 2024 (Saturday).

From 18 January 2024 to 29 February 2024, spend S$10,000 and get 30,000 VOYAGE miles or 80,000 OCBC$. View the terms and conditions.

From 9 February 2024, the data protection clause (Clause 20) in our product T&Cs will be updated. View the revised terms and conditions.

Our branches will be closing early at the respective timings below on 09 February 2024 (Friday)

All branches will be closed on 10, 11 and 12 February 2024 (Saturday to Monday) for the Chinese New Year public holiday.

Business will resume the next day on 13 February 2024 (Tuesday) for all branches.

All Sunday banking and Deferred banking branches will close early on 26 January 2024 (Friday) at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

Normal operating hours will resume on 27 January 2024 (Saturday).

From 1 January 2024, we will be revising the Annual Service Fee for OCBC Credit Cards.

From 1 January 2024, we will be revising the Annual Service Fee for the OCBC 90°N Card.

Sunday banking branches will close early on Christmas Eve, 24 December 2023 (Sunday) and New Year’s Eve, 31 December 2023 (Sunday) at 2pm.

Normal operating hours will resume on 26 December 2023 (Tuesday) and 2 January 2024 (Tuesday) respectively for the following branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Jurong East, Jurong Point, Tampines,Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.

Dear Customers, from 31 October 2023, the NETSPay services for both online and mobile app will no longer be available.

For details, view our list of FAQs.

Please be informed that from 1 December 2023, the following Terms and conditions will be revised:

• Clause 22.1 of Terms and conditions governing HDB home loans
• Clause 21.1 of Terms and conditions governing mortgage loans
• Clause 19.1 of Terms and conditions governing Australia property loans
• Clause 19.1 of Terms and conditions governing Japan property loans
• Clause 19.1 of Terms and conditions governing Malaysia property loans
• Clause 19.1 of Terms and conditions governing New Zealand property loans
• Clause 19.1 of Terms and conditions governing UK property loans
• Clause 19.1 of Terms and conditions governing US property loans
• Clause 21.1 of Terms and conditions governing the OCBC Renovation Loan and
• Clause 21.1 of Terms and conditions governing the OCBC Solar Panel Loan

Please refer to the following for the latest terms and conditions: OCBC - Terms & Conditions

From 31 October 2023, the Terms and Conditions Governing Use of Singapore Financial Data Exchange (SGFinDex) will be revised as follows:

• Revision of the following clauses:
  • clause 2.1.3
  • clause 3.1
  • clause 3.1.3
  • clause 3.2
• New clause 3.2.4

View the revised Terms and Conditions Governing Use of Singapore Financial Data Exchange (SGFinDex).

Implementation of cheque fees from 1 November 2023
From 1 November 2023, we will charge S$0.75 for each SGD cheque issued, and US$0.55 for each USD cheque issued. This fee will be waived for account holders aged 60 years old and above till 31 December 2025.

Revision of Cashier’s Order fees from 1 November 2023
From 1 November 2023 we will charge S$5 for each Cashier’s Order issued in name of the account holder. This fee will be waived for one Cashier’s Order payable to account holder per day.

We encourage you to adopt electronic payment methods such as GIRO, FAST and Paynow.

Please also note that we will be amending our pricing guides to reflect the above changes (where applicable).

• Personal Banking Fees and Charges guide
• Premier Banking Fees and Charges guide
• Premier Private Client Fees and Charges guide

Notice of Early Closure of Sunday banking and Deferred banking branches

Sunday banking and Deferred banking branches will close early on 10 October 2023 (Tuesday) at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, ION Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

Normal operating hours will resume on 11 October 2023 (Wednesday).

With effect from 1 September 2023, there will be an update to our OCBC Personal Banking Fees and Charges guide.

Our Terms and Conditions governing Electronic Banking Services has been updated on 4 August 2023. Changes will be effective on 4 August 2023 EXCEPT for Clause 1.1 to 1.7 which will be effective 5 September 2023. View the revised Terms and Conditions governing Electronic Banking Services.

Please be informed that from 1 December 2023, the following Terms and Conditions will be revised:

• Clause 22.1 of Terms and Conditions governing HDB home loans
• Clause 21.1 of Terms and Conditions governing mortgage loans
• Clause 19.1 of Terms and Conditions governing Australia property loans
• Clause 19.1 of Terms and Conditions governing Japan property loans
• Clause 19.1 of Terms and Conditions governing Malaysia property loans
• Clause 19.1 of Terms and Conditions governing New Zealand property loans
• Clause 19.1 of Terms and Conditions governing UK property loans  
• Clause 19.1 of Terms and Conditions governing US property loans
• Clause 21.1 of Terms and Conditions governing the OCBC Renovation loan
• Clause 21.1 of Terms and conditions governing the OCBC Solar Panel loan

Please refer to the following for the latest Terms and Conditions:

OCBC - Terms & Conditions

Notice of Early Closure of Sunday banking and Deferred banking branches

Sunday banking and Deferred banking branches will close early on 21 August 2023 (Monday) at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, ION Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, Wisma Atria.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, Waterway Point, White Sands.

Normal operating hours will resume on 22 August 2023 (Tuesday).

Dear Customers,

We wish to inform you that salaries credited via PayNow GIRO with the description “GIRO - SALARY” in statements, will now qualify for salary bonus interest.

For more information, please visit our 360 Account page.

Dear Customers,

From 1 August 2023, the following charges will apply when you carry out coin-related transactions at our branch teller counters.

Coin Charges

On 1 July 2023, we will increase the amount of cashback you can earn on transactions made using the OCBC 365 Credit Card. Earn up to S$160 in cashback if you spend at least S$1,600 – or continue to earn up to S$80 in cashback if you spend at least S$800. You will also earn 3% in cashback on transactions under three new categories: Pharmacy, Streaming and Electric Vehicle Charging.

For details, view our list of Frequently Asked Questions and the revised Terms and Conditions.

From 8 May 2023, VISA debit cardholders will be able to make NETS contactless transactions for payments under S$100 at selected NETS point-of-sale terminals.

For more information, view our list of Frequently Asked Questions.

From 8 May 2023, the interest rate applied to the outstanding balance for all OCBC credit cards will be 27.78% instead of 26.88% per annum. If the minimum amount is not paid by the due date, a higher interest rate of 30.78% per annum will apply.

From 8 May 2023, the interest rate applied to the outstanding balance for all OCBC credit cards will be revised from 26.88% to 27.78% per annum.

From 1 May 2023, clause 4.6 will be revised. View the revised terms and conditions.

Dear Customers,

Our banking hours will be revised, from 1 April 2023.

Change in branches’ banking hours

We will be closed on Public Holidays.

Thank you.

• 1.3 Travel$ per S$1 spent in SGD (increase from the existing 1.2 Travel$ per S$1 spent in SGD)
• 2.1 Travel$ per S$1 spent in foreign currency (no change from existing)

• 1.3 Travel$ per S$1 spent in SGD
• 2.1 Travel$ per S$1 spent in foreign currency

Dear Customers,

From 3 March 2023, the interest rates for SGD Time Deposit will be revised as follows:

The revised rates will apply to new and renewed placements from 3 March 2023.

The interest rates for other tenure remain unchanged.

Thank you for banking with us.

The Cardmembers Agreement for OCBC Credit Cards will be revised on 1 March 2023

From 1 March 2023, the Cardmembers Agreement for OCBC Credit Cards will include, as Clause 23, the Terms and Conditions governing the PayLite Instalment Payment Plan (PayLite).

View the revised Cardmembers Agreement for OCBC Credit Cards.

Notice of Early Closure of Sunday banking and Deferred banking branches

Sunday banking and Deferred banking branches will close early on 24 February 2023 (Friday) at 4.30pm for a company event.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.

Deferred banking branches: Bedok, Bishan, Choa Chu Kang, Clementi, Compass One, Harbourfront, Holland Village, Marine Parade, Nex, Northpoint, Parkway Parade Premier Banking Centre, Paya Lebar Square, United Square, White Sands and Waterway Point.

Normal operating hours will resume on 25 February 2023 (Saturday).

Notice of Early Closure of Sunday banking branches

Sunday banking branches will close early on Chinese New Year’s Eve, 21 January 2023 (Saturday) at 1.30pm.

Sunday banking branches: Ang Mo Kio Central, Causeway Point, Hougang Mall, Ion Orchard, Jurong East, Jurong Point, Tampines, Tiong Bahru Plaza, Toa Payoh Central, and Wisma Atria.

The interest rate for the OCBC EasiCredit account will be revised from 20.9% to 22.9% p.a. from 1 February 2023 for customers with an annual income of S$30,000 and above. Any promotional rate being applied to the account will remain until it expires. The new rate of 22.9% p.a. will apply from 1 February.

We will be revising the Annual Fee for OCBC Credit Cards on 1 January 2023. Here are the details:

We will, on 03 January 2023, make changes to the Terms and Conditions governing Cash-on-Instalments on OCBC Credit Cards and EasiCredit Accounts.

We will revise the administrative fee for the cancellation of the Cash-on-Instalments facility. Instead of S$100, it will be S$150 or 3% of the outstanding principal amount of unbilled Cash-on-Instalments, whichever is higher. You will incur this fee if you cancel the facility or choose to prepay any amount before payment under it is due. The fee will be charged to and deducted from your credit card/EasiCredit account.

Interest at the prevailing rate will apply to any unpaid instalment amount.
For more information, please visit our Cash-on-Instalments page.

Christmas and New Year Closure

All branches will be closed on 25 December (Sunday) for the Christmas public holiday.

 Business will resume on 27 December 2022 (Tuesday).

All branches will be closed on 1 January (Sunday) for the New Year public holiday.

Business will resume on 3 January 2023 (Tuesday).

Thank you for banking with us.

From 1 December 2022, the Terms and Conditions Governing Deposit Accounts will be revised as follows:

• Addition of new clauses 24.6 and 29(J)

View the revised Terms and Conditions Governing Deposit Accounts.

Dear Customers

We wish to inform you that with effect from 1 November 2022, we will be raising the interest rates that we pay on the following deposit account. Please refer to the tables below for more information.

Updates to 360 Account

^*Selected OCBC Credit Cards include OCBC 365 Credit Card, OCBC Titanium Rewards Credit Card, OCBC 90°N Visa Card and OCBC 90°N Mastercard.

Thank you for banking with us.

Our Wisma Atria branch will be closed on 19 November 2022 (Saturday) for a company event

Normal operating hours will resume on 20 November 2022 (Sunday).

Our Wisma Atria branch will be closed for half a day on 25 November 2022 (Friday) for a company event

Normal operating hours will resume at 3pm that day.

We apologise for any inconvenience caused and thank you for your understanding.

We would like to assure all our customers that our banking services at the rest of our branches remain fully operational to serve your needs.

You may wish to visit our nearest branch located at:

- Ion Orchard Branch with Premier Centre (2 Orchard Turn #B2-57, Singapore 238801); or;

- United Square Branch (101 Thomson Road #02-26 to 29 United Square, Singapore 307591)

You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.

Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.

For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.

In light of the recent pandemic, OCBC is taking measures to ensure that the health and safety of our customers and colleagues are at our top priority. 

Toa Payoh Central Branch will be temporarily closed from 21 October 2022 to 23 October 2022 and will resume business on 25 October 2022 (Tuesday).

We apologise for any inconvenience caused and would like to thank you for your cooperation as well as your understanding.

We would like to assure all our customers that our banking services remain fully operational to serve your needs. Most of our branches remain open and you may wish to visit our nearest branch located at:

• United Square Branch (101 Thomson Road, #02-26 to 29 United Square, Singapore 307591)
• Ang Mo Kio Central Branch (53 Ang Mo Kio Avenue 3, #B1-32/33 AMK Hub, Singapore 569933)

You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.

Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.

For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.

Effective 21 November 2022, we will be updating the Terms and Conditions governing the BEST-OCBC Credit Card. There are no changes to the card features and this will not impact cardmembers’ banking arrangements. View the revised terms and conditions.

Dear Customers,

We wish to inform you that with effect from October 2022, we will be making the below changes on following deposit accounts.

Updates to Premier Dividend+ Savings Account

Updates to Bonus+ Savings Account

Thank you for banking with us.

As a global financial hub, Singapore is exposed to money laundering, terrorist financing and proliferation financing (collectively, Financial Crime) risks. The potential social and economic damage brought by these illicit activities to Singapore and the international financial markets is immense and severe. This is because such activities may involve drug dealings, illegal arms dealings, extortion, kidnapping, corruption, tax evasion, unlicensed money lending, terrorism activities and other serious crimes. These will not only lead to an increase in crime, but also bring harm to legitimate businesses.

OCBC Group – i.e. OCBC Bank and its subsidiaries, branches in and outside Singapore – are committed to complying with the sanctions laws and regulations issued by the Singapore Government including the Monetary Authority of Singapore, the United Nations Security Council, the European Union, the United States Treasury Department’s Office of Foreign Assets Control and the United Kingdom’s Office of Financial Sanctions Implementation of HM Treasury as well as the applicable laws and regulations of the jurisdictions in which we operate. OCBC Group does not establish business relationships or transact with sanctioned individuals, entities, sanctioned countries or territories (such as North Korea, Iran, Syria, Cuba, Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia)[1], where such relationships or transactions are non-compliant with the above sanctions laws and regulations, or are against the OCBC Group’s internal AML/CFT and sanctions risk policies.

This means that we will proactively take measures to combat financial crime in order to safeguard the Group as well as our customers’ business reputation, assets and interests. Such measures may include:

• Monitoring and analysing your account activities;
• Contacting you for additional information as and when necessary, where such information is not available from our monitoring and analysis, to ensure compliance with applicable laws, regulations and policies;
• Rejecting or blocking transactions that are not permitted by the applicable laws, regulations and policies; and
• Suspending or imposing any conditions on the access to or operations of your account or services provided to you, or restricting the channels available to access or operate your accounts.

We seek your cooperation and support should you receive such enquiries from us.

[1] This includes the use of OCBC’s electronic banking services from the sanctioned countries or territories.

In light of the recent pandemic, OCBC is taking measures to ensure that the health and safety of our customers and colleagues are at our top priority. 

Holland Village Branch will be temporarily closed from 10 October 2022 to 11 October 2022 and will resume business on 12 October 2022 (Wednesday).

We apologise for any inconvenience caused and would like to thank you for your cooperation as well as your understanding.

We would like to assure all our customers that our banking services remain fully operational to serve your needs. Most of our branches remain open and you may wish to visit our nearest branch located at:

- Sixth Ave Branch with Premier Centre (827 Bukit Timah Road Singapore 279886) and;
- Clementi Branch (3155 Commonwealth Avenue West #04-52 to 55 The Clementi Mall, Singapore 129588)

You may continue to enjoy greater access to banking services with our phone banking and digital services like OCBC Digital and OCBC PayAnyone apps.

Alternatively, you may also wish to login to Personal Internet Banking at OCBC.com.sg, or use our 24-hour ATM machines.

For further assistance, kindly contact our 24-hour OCBC Customer Service hotline at 1800 363 3333.

Dear Customers

From 19 September 2022, the interest rates for SGD Time Deposit will be revised as follows:

Thank you for banking with us.

Dear Customers,

We wish to inform you that with effect from 1 September 2022, we will be raising the interest rates that we pay on the following deposit accounts. Please refer to the tables below for more information.

Updates to 360 Account

Updates to Premier Dividend+ Savings Account

Thank you for banking with us.

Kindly note that we will be revising our operating hours for the following branches:

We apologise for any inconvenience caused and look forward to serving you. Thank you.

Dear customers, due to the increase in customers visiting our branch, the issuance of queue tickets will end 1 hour before closure time, effective 14 July 2022. We apologise for any inconvenience caused and appreciate your kind understanding.

Please be informed that with effect from 1 June 2022, we will be updating the OCBC Premier Banking Fees and Charges Guide to reflect revisions to the Trailer Fee Sharing charges under the Investment Business – Funds section.

From 15 May 2022, customers who perform withdrawals on Malaysia ATMs (except for OCBC Malaysia ATMs) will be subjected to nominal service charge, administrative fees and additional service that may be imposed by the bank and VISA/Mastercard respectively.

Find out more 

Dear Customers
We wish to inform you that with effect from 1 April 2022, we will be revising the interest rates that we pay on the following deposit accounts. Please refer to the tables below for more information.

Bonus+ Savings Account

Premier Dividend+ Savings Account

Mighty Savers^® Account

Child Development Account
Child Development Account Extra

Please visit OCBC website > Personal Banking > Accounts for more information.

Thank you for banking with us.

With effect from 3 March 2022, we will be implementing written policies and procedures in respect of our placement and/or execution of customers’ orders on the best available terms (commonly referred to as “Best Execution”).

For more details, please refer to the “Best Execution Policy” document.

Normal operating hours will resume on 8 March 2022 (Tuesday).

From 1 March 2022, the default trigger for our alerting you to any debit or credit card transaction will be lowered from S$1,000 to S$500.

This means that you will receive an alert in the form of an SMS, push notification or email when any of the following transactions exceed S$500:

• Any debit or credit card purchase made locally or overseas, in stores or online
• Any Cash Advance transaction made via ATM, Online Banking or branch

You can set the trigger yourself via OCBC Internet Banking anytime, including from now.

For details, please read our frequently asked questions.

Please be informed that the PayNow default daily limit is revised from S$5,000 to S$1,000 with effect from 14 January 2022.

If you have not changed your daily limit before, it is now set at S$1,000. However, if you have made prior changes to your daily PayNow limit, you may continue to use up to the daily limit you have set.

You may update your daily limit anytime via OCBC Internet Banking and OCBC Digital app (Mobile Banking). We have added these new daily limits you can change to - S$100, S$500, S$1,000, S$3,000.

Please refer to the revised terms and conditions:
Terms and conditions governing OCBC PayNow Service and OCBC Cross-Border PayNow Service
Terms and conditions governing Electronic Banking Services

Dear Valued Customer, we will – from 3rd February 2022 – take Emma offline temporarily for a tune-up and refresh. She should be back online in the second quarter of the year, energised and ready to serve you better.

Till then, do get in touch with our Enquiry Assistant at our Contact us page if you have any questions or need help.

We remain committed to serving you.

Our branches will be closing early at the respective timings below on 31 January 2022.

2. All branches will be closed on 1 – 2 February 2022 (Tuesday to Wednesday) for the Chinese New Year public holiday.

Business will resume the next day on 3 February 2022 (Thursday) for all branches.

Please be informed that with effect from 3 Jan 2022, we will be revising the interest rates that we pay on the Premier Dividend+ Savings Account. Please refer to the table below for more information.

Premier Dividend+ Savings Account