Bringing impact to communities
We create a dynamic workplace and society through championing people development and community advancement.
Read more about how we are bringing impact to communities through our sustainability efforts and performance.
Talent management and wellbeing
Nurturing our people and working together as One Group
Why this is Material to Us
OCBC’s success is built on the dedication of our employees who play a pivotal role in driving economic growth, safeguarding our reputation and ensuring organisational sustainability. To cultivate a future-ready workforce, we foster a dynamic culture of continuous learning and growth in an ever-evolving world. By investing in the development of our employees, we empower them to unlock their full potential and make impactful contributions to OCBC’s success.
We prioritise the health, safety and overall wellbeing of our employees. Recognising that wellbeing directly influences job satisfaction and productivity, we offer holistic support across our employees’ physical, mental, financial, family and workplace dimensions. Our initiatives are designed to enhance the collective health of our teams while enhancing individual wellbeing, thereby strengthening the foundations for a resilient and thriving organisation.
Our Management Approach
We foster a culture that empowers employees to take ownership of their growth as we aim to support their development at OCBC. We call this “Grow Your Way with MOBI” where we encourage employees to take a proactive approach to how they develop their growth and career in the organisation. The framework comprises eight pillars, with a focus on building a future-ready talent pool through targeted learning, upskilling, reskilling and mobility initiatives. This commitment reflects our Employee Value Proposition: “Let’s build the bank we need for the future we want.”
By implementing a strong talent management framework grounded in our values, we not only advance expertise in the banking sector but prioritise the wellbeing of our employees. This fosters a culture of respect, personal growth and collective success, empowering both individuals and the organisation to thrive.
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Cultivating a thriving talent ecosystem
Workplace diversity
Building a vibrant workforce
Why this is Material to Us
Diversity and inclusion are central to OCBC’s values. By fostering a workforce where every individual feels recognised and valued, we create an environment that enriches lives and empowers employees to contribute meaningfully. This inclusive culture not only enhances personal growth but also drives innovation and collaboration, as diverse perspectives lead to more creative solutions and better decision-making. Our dedication to diversity extends beyond internal practices; it influences how we develop banking products and services that cater to a wide range of customers, ensuring accessibility in our offerings.
We also recognise the opportunities that come with a diverse workplace, including the chance to enhance awareness of unconscious bias, promote fair representation at all levels and overcome systemic barriers that are impediments to building a vibrant workforce. By embracing these opportunities, we are empowering everyone to thrive and make a meaningful impact.
Our Management Approach
Our workplace culture is rooted in inclusive policies and promoted through initiatives that ensure employees from all backgrounds feel recognised, valued and empowered. We actively promote a sense of belonging among the workforce through initiatives designed to support employees at every stage of their lives.
Family-friendly policies, workplace wellness programmes and tailored support systems are some of the ways we ensure our people feel valued and supported. Furthermore, by integrating the Ten Principles of the United Nations Global Compact (UNGC) into our strategies, policies and procedures, we reaffirm our commitment and responsibility to fostering a supportive and nurturing culture.
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Diversity in our workplace
Community development
Creating impact and strengthening communities
Why this is Material to Us
At OCBC, we recognise that our business growth is fundamentally tied to the wellbeing of the communities in which we operate. With an extensive presence across Asia as a regional financial services provider, we are keenly aware of the lasting impact that our operations have on both the environment and the communities we serve. We are committed to meaningfully contributing to societal development and providing our employees with opportunities to give back.
Our Management Approach
OCBC is committed to financial inclusion as well as to building strong community relationships to foster trust and drive sustainable progress for all. Our key approaches include encouraging employee volunteerism, empowering individuals and businesses through financial resilience, and maintaining transparency in economic contributions alongside responsible tax practices.
We also place a strong emphasis on supporting underprivileged communities in strategic areas across our core markets. Through customised programmes and activities led by our employee volunteers, we address challenges and respond to the specific needs of these communities. Our community engagement efforts, delivered through the #OCBCCares Programme, are centred on key thematic areas aligned with the Group’s Sustainability Framework:
- Families: Supporting cohesive and healthy family units.
- The Elderly: Meeting the health and social interaction needs of the ageing population.
- Persons with Disabilities: Encouraging social inclusion and acceptance.
- Children and Youths: Providing guidance and support for children and youths from lower-resourced backgrounds.
We demonstrate our commitment to financial inclusion through a holistic approach that addresses the evolving commercial and retail needs of our customers at various stages of their journey. For businesses, we provide customised and innovative solutions specifically created to meet the changing and dynamic needs of SMEs, including those led by women. For retail customers, our offerings include Child Development Accounts (CDAs) for newborns, OCBC MyOwn Accounts for older children and teenagers aged seven to 15 years old, FRANK Student Loans tailored for students, OCBC Life Goals designed for working adults and OCBC Digital Silvers Programme aimed at seniors.
Find out more about:
Our #OCBCCares Programme
Responsible Tax Management