OCBC GREAT Home Protect | OCBC Singapore

GREAT Home Protect

Protect your home with all-risks coverage and 24/7 Emergency Home Assistance

Why you will love this

Enhanced all-risks coverage with first-loss protection

24/7 Emergency Home Assistance – for up to S$150 for each event (up to two in a policy year)

Additional 10% coverage provided for household contents and renovation if your home repair uses green products and methods

Who can apply

Homeowners and tenants

 

20% + 5% off if you purchase a one- or two-year plan Find out more

Protect what matters to your family from the unexpected with GREAT Home Protect.

Features and Benefits
Customise coverage based on your needs

Customisable coverage

Customise coverage based on your needs – starting from S$25,000 for home contents and S$50,000 for building and renovations.

Customise coverage based on your needs – starting from S$25,000 for home contents and S$50,000 for building and renovations.

Home insurance on a first-loss basis policy

All-risks* coverage with first-loss protection

Our first-loss basis policy gives you the maximum sum insured if a covered loss or damage occurs.

*Please refer to the policy wording for the exclusions.

Our first-loss basis policy gives you the maximum sum insured if a covered loss or damage occurs.

*Please refer to the policy wording for the exclusions.

Additional coverage for green home repair costs

Green home benefits

Receive up to 10% additional home content and renovation coverage if your home repair uses green products and methods. Apply for our Premier plan to be covered up to S$25,000 for solar panels and S$10,000 for EV chargers on landed property.

Receive up to 10% additional home content and renovation coverage if your home repair uses green products and methods. Apply for our Premier plan to be covered up to S$25,000 for solar panels and S$10,000 for EV chargers on landed property.

24/7 Emergency Home Assistance services: Electrical, locksmith, plumbing, air conditioning or pest control

24/7 Emergency Home Assistance

Be protected when in need of emergency services (electrical, locksmith, plumbing, air conditioning or pest control). Be covered by up to S$150 for each event (up to two in a policy year).

Be protected when in need of emergency services (electrical, locksmith, plumbing, air conditioning or pest control). Be covered by up to S$150 for each event (up to two in a policy year).

Covers temporary accommodation costs

Coverage for alternative accommodation

Be covered up to S$$25,000 if your house is uninhabitable.

Be covered up to S$$25,000 if your house is uninhabitable.

Provides cash relief for your immediate needs

Emergency cash for clothes and toiletries

Get up to S$2,000 in cash relief when your house is uninhabitable.

Get up to S$2,000 in cash relief when your house is uninhabitable.

HOW FIRST-LOSS PROTECTION WORKS
Customer profile for GREAT Home Protect

John's profile:

38 years old

Purchased GREAT Home Protect, a first-loss basis home insurance policy, with a building and renovation sum insured of S$50,000.



One day, a fire erupts in John’s kitchen. While he managed to extinguish the fire quickly, the incident caused damages, requiring that he spend S$80,000 to rebuild the kitchen and replace damaged appliances.

Cost of reinstating kitchen: S$80,000

Scenario A
with other home insurance plans

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If his coverage were based on average-loss protection, the payout will be reduced proportionately due to the penalty imposed for under-insurance. The claimable amount would have been S$31,250.

Sum insured

S$50,000

Reinstatement cost

S$80,000

Claimable amount

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Claimable amount

S$31,250

Scenario B
with OCBC GREAT Home Protect

Claimable amount for GREAT Home Protect

Since his coverage is based on first-loss protection, the claimable amount will be S$50,000 – 100% of the sum insured.

Sum insured

S$50,000

Reinstatement cost

S$80,000


Claimable amount

S$50,000

24/7 EMERGENCY HOME ASSISTANCE

Air conditioning services

We will cover the cost of repairing your air conditioning unit in the event of a mechanical breakdown.

Electrical services

If you face power failure due to a burnt fuse, we will cover the cost of repairs to the main electrical board, power sockets, wall switches and electrical wiring.

Plumbing services

If you have a clogged water supply system, we will cover the cost of clearing the blockage, and replacing or repairing any burst pipes.

Locksmith services

If you are accidentally locked out of your house, we will cover the cost of a locksmith.

Pest control services

If your home is infested with pests, we will cover the cost of pest control services.

Coverage Provided
Benefits Premier (for homeowner) Superior (for homeowner) Standard (for tenant)
Building and renovations
Sum insured on first-loss basis

S$150,000

S$50,000

Not covered

Contents
Sum insured on first-loss basis

S$50,000

S$25,000

S$40,000

Valuables (overall limit)

35% of sum insured for ‘Contents’

Laptops and computers (in total)

S$3,000

S$2,000

S$2,000

Mobile phones (in total)

S$2,000

S$1,000

S$1,000

Wines and collectibles (in total; fire and theft only)

S$2,000

Not covered

Not covered

Other valuable items (for each item)

S$5,000

S$2,000

S$2,000

Worldwide personal liability
Sum insured

S$1,000,000

S$500,000

S$500,000

Family personal accident
Sum insured

S$10,000 for each person

Green home benefits
Green home - build back greener

Additional coverage of up to 10% of the total sum insured for ‘Building and renovations’ and ‘Contents’, if home repair uses green products and methods

Solar panel

Up to S$25,000

Not covered

Not covered

EV charger on landed property

Up to S$10,000

Not covered

Not covered

24/7 Emergency Home Assistance
Air conditioner, electrical, plumbing, pest control and locksmith services

S$150 for each event (up to two in a policy year)

Additional benefits
Service and conservancy charges

S$1,000

S$1,000

Not covered

Emergency entry

S$1,000

S$1,000

Not covered

Professional fees

S$20,000

S$10,000

Not covered

Deteriorating of food or drinks

S$1,500

S$1,000

S$1,000

Emergency cash allowance

S$2,000

S$1,000

S$1,000

Household removal

S$10,000

S$5,000

S$5,000

Legal documents

S$1,500

S$1,000

S$1,000

Loss of money

S$2,000

S$1,000

S$1,000

Loss of cat or dog

S$1,000

S$500

S$500

Injury to cat or dog

S$100

S$50

S$50

Alternative accomodation or lost of rent

S$25,000

S$15,000

S$15,000

Fire extinguishment expenses

S$2,500

S$2,500

S$2,500

Removal of debris

10% of loss, up to S$15,000

10% of loss, up to S$10,000

10% of loss, up to S$10,000

Replacement of locks and keys

S$2,000

S$1,000

S$1,000

Building and renovations

Sum insured on first-loss basis
Premier (for homeowner)

S$150,000

Superior (for homeowner)

S$50,000

Standard (for tenant)

Not covered

Contents

Sum insured on first-loss basis
Premier (for homeowner)

S$50,000

Superior (for homeowner)

S$25,000

Standard (for tenant)

S$40,000

Valuables (overall limit)
Premier (for homeowner)

35% of sum insured for ‘Contents’

Superior (for homeowner)

35% of sum insured for ‘Contents’

Standard (for tenant)

35% of sum insured for ‘Contents’

Laptops and computers (in total)
Premier (for homeowner)

S$3,000

Superior (for homeowner)

S$2,000

Standard (for tenant)

S$2,000

Mobile phones (in total)
Premier (for homeowner)

S$2,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

Wines and collectibles (in total; fire and theft only)
Premier (for homeowner)

S$2,000

Superior (for homeowner)

Not covered

Standard (for tenant)

Not covered

Other valuable items (for each item)
Premier (for homeowner)

S$5,000

Superior (for homeowner)

S$2,000

Standard (for tenant)

S$2,000

Worldwide personal liability

Sum insured
Premier (for homeowner)

S$1,000,000

Superior (for homeowner)

S$500,000

Standard (for tenant)

S$500,000

Family personal accident

Sum insured
Premier (for homeowner)

S$10,000 for each person

Superior (for homeowner)

S$10,000 for each person

Standard (for tenant)

S$10,000 for each person

Green home benefits

Green home - build back greener
Premier (for homeowner)

Additional coverage of up to 10% of the total sum insured for ‘Building and renovations’ and ‘Contents’, if home repair uses green products and methods

Superior (for homeowner)

Additional coverage of up to 10% of the total sum insured for ‘Building and renovations’ and ‘Contents’, if home repair uses green products and methods

Standard (for tenant)

Additional coverage of up to 10% of the total sum insured for ‘Building and renovations’ and ‘Contents’, if home repair uses green products and methods

Solar panel
Premier (for homeowner)

Up to S$25,000

Superior (for homeowner)

Not covered

Standard (for tenant)

Not covered

EV charger on landed property
Premier (for homeowner)

Up to S$10,000

Superior (for homeowner)

Not covered

Standard (for tenant)

Not covered

24/7 Emergency Home Assistance

Air conditioner, electrical, plumbing, pest control and locksmith services
Premier (for homeowner)

S$150 for each event (up to two in a policy year)

Superior (for homeowner)

S$150 for each event (up to two in a policy year)

Standard (for tenant)

S$150 for each event (up to two in a policy year)

Additional benefits

Service and conservancy charges
Premier (for homeowner)

S$1,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

Not covered

Emergency entry
Premier (for homeowner)

S$1,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

Not covered

Professional fees
Premier (for homeowner)

S$20,000

Superior (for homeowner)

S$10,000

Standard (for tenant)

Not covered

Deteriorating of food or drinks
Premier (for homeowner)

S$1,500

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

Emergency cash allowance
Premier (for homeowner)

S$2,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

Household removal
Premier (for homeowner)

S$10,000

Superior (for homeowner)

S$5,000

Standard (for tenant)

S$5,000

Legal documents
Premier (for homeowner)

S$1,500

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

Loss of money
Premier (for homeowner)

S$2,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

Loss of cat or dog
Premier (for homeowner)

S$1,000

Superior (for homeowner)

S$500

Standard (for tenant)

S$500

Injury to cat or dog
Premier (for homeowner)

S$100

Superior (for homeowner)

S$50

Standard (for tenant)

S$50

Alternative accommodation or loss of rent
Premier (for homeowner)

S$25,000

Superior (for homeowner)

S$15,000

Standard (for tenant)

S$15,000

Fire extinguishment expenses
Premier (for homeowner)

S$2,500

Superior (for homeowner)

S$2,500

Standard (for tenant)

S$2,500

Removal of debris
Premier (for homeowner)

10% of loss, up to S$15,000

Superior (for homeowner)

10% of loss, up to S$10,000

Standard (for tenant)

10% of loss, up to S$10,000

Replacement of locks and keys
Premier (for homeowner)

S$2,000

Superior (for homeowner)

S$1,000

Standard (for tenant)

S$1,000

EXCLUSIVE PROMOTION
Exclusive GREAT Home Protect offer

Save 20% + 5%* when you purchase a one- or two-year plan from us

Enter either of the following promo codes to get 20% off a one- or two-year plan:

  • One-year plan: HOUSE1
  • Two-year plan: HOUSE2

*5% off the discounted premium amount if you qualify for the Green discount.

Terms and conditions apply.

HOW TO SUBMIT A CLAIM
Just take these 3 steps:

1

Download our claim form and complete the relevant sections.

2

Attach the original copies of all receipts and supporting documents.

3

Submit your claim by emailing it to NonMotorClaims-SG@greateasterngeneral.com or mailing it to:

Great Eastern General Insurance Limited
Attn: Claims Department
1 Pickering Street
Great Eastern Centre, #01-01
Singapore 048659

GET STARTED NOW

Apply for GREAT Home Protect today

FAQs
Common questions about GREAT Home Protect
More questions and answers
I already have a mortgage fire insurance policy. Do I still need to buy GREAT Home Protect?

Mortgage fire insurance policies usually do not cover your financial interests e.g. household contents and renovations. GREAT Home Protect will cover household contents and any additional renovations or improvements which you have made to your home.

What is the Green discount and how can I qualify for it?

The Green discount is an additional 5% discount awarded by Great Eastern. It rewards customers who have environmentally friendly homes. To qualify for it, you must – at the time of your buying the policy – declare that your home is environmentally friendly. Great Eastern reserves the right to withdraw or amend the Green discount without prior notice.

How can I contact Great Eastern General Insurance Ltd if I have questions?

You may call Great Eastern’s Customer Service at 6248 2888 from 9am to 5.30pm, Mondays to Fridays (excluding public holidays). Alternatively, email GICare-sg@greateasterngeneral.com.

How will the 20% campaign discount + 5% Green discount apply to my GREAT Home Protect premium?

Please refer to the following table (based on a two-year Superior Plan):

Plan Type Superior Plan
Premium S$300
Two-year campaign discount 20%
Green discount 5%
Premium after discounts applied S$228
How this is calculated:
S$300 - 20% = S$240
S$240 - 5% = S$228

T&Cs of the campaign apply.

More questions and answers

For OCBC customers

Apply for GreatHome through OCBC Online Banking.

or

For new customers

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