Global Consumer Financial Services (GCFS)

Global Consumer Financial Services serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Singapore, our customer proposition caters to different life-stages and needs ranging from Mighty Savers for children and young families, FRANK by OCBC for the youths and young working adults to OCBC Premier Banking for affluent individuals. Besides being the pioneer in various banking products and services which includes FRANK by OCBC, full-service Sunday Banking and award-wining Online Banking, we are also the market leader for Bancassurance sales.

The GCFS track is specially designed to provide you with a holistic development as we understand the challenges you face as you enter the working world. Apart from equipping you with technical skills and business knowledge, we will also ensure that you become competent in critical skills like customer service, analytics, and process improvement while learning to work collaboratively and becoming more comfortable around senior management.

You will be assigned to your home department which allows you to gain an overview of how your department operates while having the opportunity to know colleagues from other departments and divisions. To accelerate your learning and development, you will participate in departmental and cross-departmental projects so that you have exposure of how GCFS and the bank operate. You will also participate in various developmental activities, including those related to CSR. These activities are specially designed to allow you to have opportunities to interact with senior management as well as to expand your network.

 

Group Operations and Technology (GO&T)

Global Wholesale Banking (GWB)

Global Wholesale Banking hold global responsibilities for banking relationships with small and medium-sized enterprises, large corporates and financial institutions; two product groups – cash management and trade under the transaction banking business; as well as the investment banking business.

As a Graduate Talent in Global Wholesale Banking, you will be given the opportunity to master Corporate Banking products and service our corporate customers. You will be trained professionally to deliver solutions-oriented and prompt after-sales service for corporate customers at our Commercial Service Centre, and be rotated to another department within Global Corporate Bank as a Relationship Associate (RA) to assist in managing a portfolio of corporate customers, servicing their businesses with the full range of financial products and services, including Credit, Cash Management, Trade & Payments and Treasury products.

Group Risk Management (GRM)

Group Legal and Regulatory Compliance (GLRC)

Group Legal and Regulatory Compliance Division supports OCBC Group in all legal and regulatory compliance matters. The division helps ensure that the various businesses adopt a comprehensive framework, policies and procedures to comply with relevant laws, rules and regulations issued by Monetary Authority of Singapore and other local regulators.


Group Anti Money Laundering Department

The Group Anti Money Laundering Graduate Talent will be part of the team that has responsibilities of managing and maintaining the organisation’s obligations as it relates to the supervision and reporting of money laundering and terrorist financing activities. In addition to the development of appropriate AML/CFT & Sanctions policies, procedures, the team is instrumental in designing and ensuring the AML/CFT & Sanctions framework remains robust to manage the risk associated to money laundering, terrorist financing and sanctions.

What it takes: 

• Good honours degree
• A keen interest to develop in the area of anti-money laundering and regulatory compliance.
• Strong verbal and written communication
• Good analytical and problem solving skills.
• Able to work in a team as well as independently.
• Able to work in a fast pace and dynamic environment.
• Good organization skills.

 

Group Legal Department

The Singapore Legal team is part of Group Legal and the team provides legal support to the Global Wholesale Banking division, the Global Consumer Financial Services division, the Group Operations & Technology and other functions (including Human Resources, Risk Management, OCBC Securities etc) (collectively, “OCBC Businesses”).

What it takes: 

• Good honours degree. Law degree preferred but will consider other degrees.
• Strong verbal and written communication.
• Good analytical and problem solving skills.
• Able to work in a team as well as independently.
• Able to work in a fast pace and dynamic environment.
• Agile mindset in embracing use of technology for legal innovation and change management.

Group Customer Experience (GCX)

Group Customer Experience Division comprises professionals in market research, experience design, information architecture and design thinking. It is also in the business of customer analytics and helping business divisions within the bank transform their service into one increasingly customer centric.

Working with other partners across OCBC Bank Group, it has one goal in mind: to build powerful customer centric propositions. These include delivering great customer experience across all touch points, from websites to forms, to branches, people, products and marketing. The division comprises 3 internal consulting units, spanning Experience Design, Market Research and , Customer Analytics & Decisioning.

Market Research

The Market Research team partners our business units to conduct research, facilitate business planning and consult on strategies. Focusing on marketing and strategy issues, you will leverage on insights for business impact, integrate customer needs into business plans and continue to help create value propositions for the consumer and corporate banking business.

Global Treasury

We aim to be the centre of excellence for Asian financial products. Our market dominance is demonstrated by numerous accolades for product innovation and customer recognition. A can-do attitude and high performance culture has consistently ranked us as one of the best in the region.

Our functions include Treasury Advisory, Institutional Sales, Asset Liability Management, Trading, Product Development, and Business Management Unit.

 We are recruiting graduates for the following positions:

• Traders / Structurers
• Treasury Advisors
• Business Management roles
• Project Management roles

Group Finance

Group Finance Division tracks and analyses the financial data generated from the business operations of the bank. Gaining an in-depth financial knowledge of the bank, Group Finance supports businesses in their decisions by providing performance analytics, thereby facilitating an efficient allocation of financial resources within the bank.

Group Finance also plans and manages the bank’s funding and capital resources so that there are adequate financial resources for the bank to grow its existing businesses. In addition, Group Finance evaluates new business opportunities that would strategically enhance the bank’s competitiveness.

With various control functions such as Treasury Financial Controls, Group Finance seeks to ensure the high standards required for the bank’s financial and regulatory reporting. Confident of the integrity of the financial numbers, Group Finance communicates regularly with external stakeholders to keep them abreast of the bank’s financial performance and strategy.

We are recruiting graduates for the following departments:

• Corporate Planning & Development
• Corporate Treasury
• Finance Future
• Group Financial Control & Advisory
• Group Tax Advisory
• Investor Relations
• Management Reporting, Planning & Analysis
• Treasury Financial Control & Advisory

Group Human Resources
The HR Analytics team partners with various HR functions such as HR Business Partners, Compensation & Benefits, Learning & Development, Recruitment etc. to make better business decisions by analysing huge volumes of employee data to uncover hidden patterns, unknown correlations and other useful information.  The team translate these insights into action through proactive recommendations & consulting work resulting in more effective employee decisions.

Responsibilities:

• Use your data, programming & data visualisation skills to uncover insights from structured & unstructured data.
• Typical projects may include segmentation, profiling, unstructured text analysis, model building or dashboard design.
• Present your findings to internal management and key stakeholder.
• Partner with HR colleagues to identify new avenues and possibilities to enhance employee experience across any of the identified employee lifecycle / touchpoint

Group Audit (GA)
Group Audit provides an independent and objective assurance that OCBC’s business activities are functioning effectively and will enable the Group to accomplish its strategic objectives within the established risk appetite. We adopt a risk-based and systematic audit approach to evaluate and provide recommendations to improve the effectiveness of internal control, risk management and governance processes.

The departments in Group Audit include Global Consumer Financial Services & Bank of Singapore Audit, Global Treasury & Investment Banking Audit, Credit Risk Review, Group Operations/Finance Audit, IT Audit, Support Services & Subsidiaries Audit, Investigation, Audit Methodology & Standards and Program Management Office.

If you want to learn and understand the various facets of banking, sharpen your analytical, problem-solving and communication skills, develop data analytics or machine learning models to deepen risk insights and at the same time strengthen your interpersonal abilities, come and join Group Audit. We also offer opportunities to work with audit clients in the multiple countries where OCBC operates, broadening your experience in the culture and operating uniqueness in each country.