Global Consumer Financial Services
Serving three million customers across all life stages
Global Consumer Financial Services covers wealth management, lifestyle financing, branch & premier banking, consumer secured lending, online banking, business transformation and marketing. We serve three million customers across Singapore, Malaysia, Indonesia and China. In Singapore, we help people of all ages meet their financial life goals and lifestyle desires with products like Mighty Savers for children and young families, FRANK by OCBC for youth and young adults to OCBC Premier Banking for affluent customers.
The business has pioneered many customer-centric banking products and services, including FRANK by OCBC, full-service Sunday Banking and our award-winning Online Banking. Leveraging digital transformation and solutions, we provide seamless omni-channel customer experience. We are also the market leader for bancassurance sales.
Making home ownership crystal clear with OneAdvisor
Designed in-house, OneAdvisor is a comprehensive platform for homebuyers that captures the full picture of home ownership. Besides property listings and legal requirements, OneAdvisor provides "affordability" advice and other useful information.
Senior Relationship Manager | Job Spotlight
As a Senior Relationship Manager, Miao Wen works with premier private clients and helps them to reach their financial goals. In turn, Miao Wen fulfils her dream to be an educator to not just her clients, but also her colleagues. Just as how she received the nurturing support when she first started, today Miao Wen also guides her junior Relationship Managers to succeed in their role. Global Consumer Financial Services serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Singapore, our customer proposition caters to different life-stages and needs, ranging from Mighty Savers for children and young families, FRANK by OCBC for youths and young working adults to OCBC Premier Banking for affluent individuals. Join us and be part of this exciting opportunity.
Branch Relationship Manager & Personal Financial Consultant | Job Spotlight
Working at the frontlines, our Relationship Managers and Personal Financial Consultants are the public faces of OCBC Bank and trusted advisors to our retail banking customers, offering a full range of wealth management products.
Financial Protection Specialist | Job Spotlight
Our Financial Protection Specialists are always on the go helping clients protect their wealth and achieve their desired lifestyles by offering customised solutions based on individual life goals.
Gold Winner, Digital Solutions Category
Singapore Good Design (SG Mark) 2022
Highest in Retail Banking Customer Satisfaction
J.D. Power 2018 Singapore Retail Banking Satisfaction Study
ABS Service Excellence Champion
Excellent Service Award (EXSA) 2017-2019
Excellence in Customer-Centricity Winner
Retail Banker International Asia Trail Blazer Awards 2018
The Digital Banker's Global Retail Banking Innovation Awards 2019.
Best ATM Innovation & Best Self Service Banking
World's Best Consumer Bank
Global Finance
Best Bank in Asia-Pacific
Global Finance
-
Innovating with joy
Having been with OCBC for over 20 years, Assistant Vice President Godfrey Soo believes in innovating for a purpose to make lives better for everyone.
-
Climbing the internal ladder
Climbing the corporate ladder in the first and only job? May Ng proves it’s possible in her 17-year long career with OCBC Bank.
-
Becoming a leader through experience
See how Leonard Tok rose to take charge of the Affluent Cards portfolio, fast.
-
Starting fresh in a digital transformation
Eugene Tay started with zero knowledge of banking. Here is how he rode the digital innovation wave.
-
Going green: #NoPlastics
A trailblazer in the mission to eliminate plastic usage, the passion of Kurup Nakul and his team is one to behold.