OCBC ONECOLLECT

OCBC OneCollect Digital Merchant Solution

Why your business needs this
Eligible for customers with

Why your business needs this

Low-cost solution that helps you collect QR payments from PayNow, Alipay+, WeChat Pay, UnionPay, ShopeePay and DuitNow QR

Get notified when payment is received at point of sale

Receive payment directly to your business account

Eligible for customers with

Existing OCBC SGD Business Account

(Need an OCBC Business Account? Open one instantly online)

Must be registered to PayNow and OCBC Velocity

Register now

Whether you are a retailer, F&B or service provider, collect payments instantly and manage transactions easily with OCBC OneCollect.

WHAT IT DOES

OCBC OneCollect app now supports both local and international QR payments through PayNow, Alipay+, WeChat Pay, UnionPay, ShopeePay and DuitNow QR.

OCBC OneCollect digital merchant solution is a simple app-based solution that allows you to generate QR codes from any of these 6 popular QR payment methods, which also comes with real-time notifications after your customers have successfully made payment. You do not need to login to your business banking account each time to check if customers have paid at point of sale, wait for days to receive payments and waste time on paper-based reconciliation.

The OneCollect app is intuitively designed for business owners and frontline staff to just download and start collecting with little technical knowledge required. Whether you are a retailer, F&B or any storefront business, you can save on merchant commission and skip the hassle of setting up or renting a point-of-sale equipment.

With OCBC OneCollect app’s wide range of QR payment acceptance modes, you will be able to collect payments digitally not just from local customers, but overseas visitors from countries like China, Hong Kong, Indonesia, Malaysia and more.

See how OCBC OneCollect can help your business

Key benefits

Get Paid. Get Notified. Be Assured.

Business owners and frontline staff can now speed up collection of payments from customers and improve business cash flow. With OCBC OneCollect, you no longer need to check if customers have paid, or wait to receive cheque and credit card payments.

Collect from 6 popular local and international QR payment modes

With PayNow, Alipay+, WeChat Pay, UnionPay, ShopeePay and DuitNow QR, collecting payments is easier than ever for your customers (local shoppers and tourists) and you. Your customer simply scans the QR to pay, you will get alerted instantly when payment is received.

Real-time notification

Receive an audible alert and on-screen payment confirmation after your customer has scanned and paid.

Crediting of funds

PayNow payments will be credited instantly to your PayNow-Linked OCBC Business Account.
All other payments will be credited within 2 Business Days^ to your PayNow-Linked OCBC Business Account.

Reconcile Automatically. Useful Reporting. Save Time & Money.

Automatically consolidate your transactions across multiple businesses and get an overview of your daily sales in one place. Improve your business operations with OCBC OneCollect.

No need for manual reconciliation

All sales transactions are automatically consolidated daily to improve business efficiency.

Instant refunds

Make refunds easily and on the spot. (Refund on transactions paid via DuitNow QR is not allowed).

Centralised reporting

If you run multiple businesses, OCBC OneCollect consolidates your transactions to give you an overview of your daily sales in one place.

Download. Scan. Collect.

OCBC OneCollect is intuitively designed for simple set up. As a mobile app, you can add new users and terminals for your business on the go, as well as utilise your counter space better. It is also great for roadshows and pop-up events as you can easily add more points of sale anytime.

Easy to use

Designed to be intuitive so you and your staff can easily set up and start collecting for your business.

Available in English and Chinese

Choose your preferred language at any time.

Easy to toggle between businesses and outlets

View your daily sales transactions for all outlets, by each outlet and even across multiple businesses.

Easy to scale

No physical terminals required, just use your smartphone as your point of sale. Easily add new users or terminals to increase your collection points.

TESTIMONIAL

Itacho Sushi - Mr Lim Zhi Seng, Operations Manager

"We want to avoid long lines at the cashier so payments must be quick. OCBC OneCollect notification feature is very useful as it immediately alerts us after a successful transaction. We no longer have to check our account balance or trouble customers to show us their confirmation message"

The Green Bar - Ms Caryn Lim, Co-Founder

“Daily tally of transactions is much easier. It captures all PayNow transactions and separates them by outlet, which is time-saving. I also like the option of generating a QR code in real-time which eliminates the need for customers to input the payment amount.”

Sindy Durian - Jonah Wong, MD and Theodore Tung, GM

“The notification feature is very useful. Our cashiers do not have to WhatsApp us to check that a PayNow payment is in. But now, OCBC OneCollect immediately notifies them when a payment is in.”

Ukulele Movement - Simon Mok and Glyn Chan, Founders

“Ukuleles can cost a few hundred dollars on average so we prefer our cashiers to input the price and generate a QR code that our customers just scan. It reduces the chance of customer paying the wrong amount and makes the payment process more hassle free to improve the customer experience overall.”

Get started with OCBC OneCollect

How to register
How to set up

Be registered on PayNow
Business Internet Banking (OCBC Velocity)

1

Login and go to Tools > Manage OneCollect

1

Download the app and log in

2

Set up terminals (add outlets or locations)

3

Set-up users (add staff)

4

Generate QR code to collect payment

Before you apply

Eligibility requirements

Have an OCBC Business Account

You need an OCBC SGD Business Account. If you do not have one, you can apply online.

Be PayNow registered

Your OCBC Business Account is registered to PayNow

Have an Android or iOS device

Screen sizes of between 4.7 inches to 6.2 inches
iOS version 12.0 or later
Android version 8.0 and up

Huawei devices are not compatible.

Have access to OCBC Velocity

Subscribe to OCBC Velocity

Fees and charges

Setup fee

N.A

Transaction fee

PayNow – 0.25% deducted monthly based on the total funds collected. (First 3 months waived for SME customers^#)

Non-PayNow – 1.50% deducted daily from the total funds collected.

Service fee

N.A

Terms and Conditions

Read the Terms and Conditions governing OCBC OneCollect, found in the Singapore Product Addendum to the Business Account Terms and Conditions.

OCBC ONECOLLECT

OCBC OneCollect Digital Merchant Solution