EASICREDIT

1. How can I use my EasiCredit account immediately if I have not received my ATM card yet?
   You can log in to your Online Banking account and use PayNow to transfer daily up to SGD 1000 from your EasiCredit account to PayNow registered user of your choice. Instructions on this arrangement is also available in the email that is sent to you upon application approval.
2. I did not provide my signature when I signed up for an EasiCredit. What should I do if I want to perform transactions that require the verification of signature?
   Please proceed to any OCBC branch where you can present to any OCBC staff a copy of your signature together with your original identification documents – NRIC or passport, to update your signature with the bank.
3. How can I apply for a chequebook?
   Successful EasiCredit applications via our website will not automatically come with a cheque book. If you require a cheque book, you can click on the link in the EasiCredit approval email or SMS that was sent to you after your application has been approved. After you have been verified, you may then proceed to select the option “Apply for Cheque Book”, upload your signature and click submit to apply for a cheque book. As this link is only available for 7 calendar days, you may also request for a cheque book via Internet Banking subsequently.

Your EasiCredit statement will be generated at the end of the calendar month.

The due date for EasiCredit payment is 28 calendar days after the statement is generated (the “Payment Due Date”). If the Payment Due Date falls on a weekend or public holiday, the actual payment due date will fall on the previous business day.

1. FAST Funds transfer from any participating bank’s online banking platform
   Almost instant once transaction is completed. Refer to the Association of Banks in Singapore’s website at www.abs.org.sg/fast.php for a list of participating banks.
2. Cheque payment
   Cut-off time of 3.30pm from Monday to Friday for next working day clearing.
3. AXS machines
   Payment via AXS terminals after 5pm or on a Sunday or public holiday will be credited on the next working day.
4. Cash deposit machines
   Cut-off time of 9pm from Monday to Saturday. Deposits on a Sunday or public holiday will be considered Monday’s deposit.
5. Payment at branches
6. Funds transfer
   Online fund transfers to other banks generally take 2 - 3 business days to clear whereas it is immediate if the transfers are between OCBC accounts.

1. Who is eligible for permanent credit limit increase?

   All EasiCredit account holders can apply for an increase in credit limit. Application can be made via OCBC Digital or by filling up an application form.

2. When and how can I know the outcome of the application?

   For application via OCBC Digital, the outcome of your application will be notified via SMS and/or Email. It may take up to 5 working days to process your application. For application using form, a letter will be sent to notify you on the application outcome.

3. Will I definitely get an increase in credit limit if I were to apply?

   If your latest income documents reflect an increase in income based on our record, credit limit increase will be subjected to our review. Please note that if your income documents reflect a lower earned income than what is currently in our record, your current credit limit will be reduced accordingly to reflect the prevailing earned income.

4. What is the maximum credit limit I can receive?
    

   Annual income	Credit limit per customer
   S$30,000 to S$120,000	Up to 4x monthly income
   >S$120,000	Up to 6x monthly income

   The approved credit limit is a shared limit (based on above table) with all Unsecured Credit Facilities with OCBC. You can specify your new preferred credit limit for either your OCBC Credit Card account(s) or OCBC EasiCredit. OCBC will in its absolute discretion, determine the credit limit based on income information in our recorded and its credit and risk management policies.

   For more FAQs, refer to the Permanent Credit Limit Increase for EasiCredit FAQs.